JA

Jake

United Kingdom

Reviews

Review of GO Outdoors


Rated 2 out of 5 stars

Lost a customer today.

Lost a customer today.
I went in for two specific items and it should have been a quick visit.
1. The queue to pay was extremely slow and took ages to actually get anywhere. They eventually opened another till but there was a long delay.
2. When I was being served, it turned out that neither of my items had a barcode on them. The cashier made me feel like this was my fault and that I had caused such a massive inconvenience. He went off to find another item with the barcode on (which also seemed to take ages). I don't feel that it is my responsibility to make sure that the products have barcodes on them.
3. The price of my items scanned higher at the till than the label on the shelf. I did mention this to the cashier who wasn't interested. I was losing my patience at this point, so just paid the higher price and left. Would be better if the shelf prices were accurate.
I won't be returning.

May 15, 2022
Unprompted review

Reply from GO Outdoors

Hi Jake,

Thank you for taking the time to leave a review.

I am sorry to hear that you have had a bad experience in our store and I can understand how upsetting this can be.

Our store staff are always friendly and informative when customers visit our stores and in this occasion it does seem very rare for our staff to act in this manner, I want to offer my sincerest of apologies.

If you would like to discuss this further please contact us at onlinereviews@gooutdoors.co.uk quoting reference #10501522 in the subject heading, please provide the store location, time and the date you visited and the experience in as much detail as possible and we can look into this for you.

Regards,
Daryl,
Go Outdoors Online Review Team.

Review of Mtrrecycle


Rated 5 out of 5 stars

Very good service

Chose Samsung Recycle because they offered the best amount for my old phone. Easy to do online. I requested a postal pack which came quickly.
On receipt of my phone they assessed it promptly and confirmed they were going to pay what they had said they would. Money was in my account the next day.
Overall, very happy

September 11, 2021

Review of Devitt


Rated 4 out of 5 stars

Good

Easy to purchase online, especially as this is the first time I have ever purchased bike insurance. The premium was good value, as I had expected to pay more than I did. I even added legal cover on for only a few pounds more. My documents were emailed to me promptly.
So far my experience of Devitt has been very positive.

August 11, 2016
Unprompted review

Reply from Devitt

It's great to hear you found the process of insuring through ourselves to be straightforward and that you're happy with the price of the policy we we're able to find you. Many thanks for choosing Devitt!

Review of Keepitpersonal


Rated 5 out of 5 stars

Excellent

Was looking for a graduation present for my girlfriend. Found a lovely photo frame that I asked to be engraved. The frame was excellent, and the quality of the engraving was second to none. Furthermore, it arrived within days, which was a bonus. When I gave it to her, she was over the moon.
Hassle free and excellent quality, I look forward to ordering again soon!

August 3, 2016
Unprompted review