Another year another horrible dull…
Another year another horrible dull photo… very poor quality of work yet expensive. Wish our school changed this company! First of all there should be provided a few photos to choose from as it is impossible all students look perfect in one photo, there will always be someone who closes their eyes or look in different direction (unless the photographer is patient and engaging and takes time to get the perfect shot), the backdrop and lightning are terrible. Also, automatically should be provided a digital copy.
This year they did not add the class name which means the frame is different from what they were in the previous years.
Despite so many negative comments there seems to be no improvement year by year.
Reply from Kittle Photographic
Thank you for taking the time to leave your feedback Marta. I'm very sorry to hear that this year’s photographs did not meet your expectations.
Please note that the number of photos taken, the backdrop, and the overall style are agreed upon in advance with the school. Our photographers always aim to capture the best possible image for every child within the time available.
We appreciate your suggestion to offer more than one photo to choose from however this does depend on the school’s preferences and scheduling.
Regarding the missing class name on the frame this year, this detail is part of the school's booking choices. We provide schools with a range of options, and we're sorry if this wasn't consistent with previous years.
