Aftersales
I purchased a power cable from Bluetti to attach to power packs together. Firstly, I was annoyed that the particular cable was not included with the extension battery as if there is no cable you cannot attach it to your original power pack. This seems Ludacris. In my opinion it should come with the cable and you shouldn’t have to spend another £89 after you have already paid over £1000 for the actual battery. So however I sent this cable back as I did with the power pack and I have to say that Bluetti’s after sales where excellent. Great communication and help with the return. So I would therefore recommend them albeit Read up on your item properly as you will normally need to purchase extras to make it run.