SurePlates Limited Reviews 1,561

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely brilliant! My new plates were on my car 24 hours after ordering them ! Excellent, I was really pleased and will definitely use them again. ⭐ ⭐⭐⭐⭐

Rated 5 out of 5 stars

Ordered plates , and fast track delivery , due to royal mail messing up my plates hadn't arrived in 3 days , contacted sureplates and they apologised and reimbursed my delivery charge . Even though it... See more

Rated 5 out of 5 stars

Can’t recommend enough! Ordered 12:42 and received today at 2pm despite not paying for express shipping! Guess I got lucky! Amazing speed and a lot faster than expected! Absolutely love... See more

Rated 5 out of 5 stars

This company deserves all 5* it gets. Platform to create plates is excellent, product top quality and customer service (Jesse Robin!:) sets a benchmark for other companies to aspire to. And chap who s... See more

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Company details

  1. Auto Parts Manufacturer

Written by the company

SurePlates Limited offers premium road legal number plates including 4D / 3D plates, gel plates, standard printed plates, and variations. We have a unique and intuitive fully 3D number plate builder with plenty of options and customisations available. Our products are of the highest quality and we confidently guarantee them for a minimum of 2-years. Our materials are sourced from market leaders in plastics and reflective solutions in Europe, including Orafol's Oralite retroreflective vinyl, 3M's optically clear adhesives, and impact-modified acrylic sourced from within the UK. We're proud to offer top quality products and first-class customer services to our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! My new plates were on my car 24 hours after ordering them ! Excellent, I was really pleased and will definitely use them again. ⭐ ⭐⭐⭐⭐

October 15, 2025
Unprompted review
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Rated 5 out of 5 stars
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What a GREAT service

What a great service. No pricing gimmicks when designing your plate like other sites. Great pricing, delivery, communications and quality of plates. Cannot fault, excellent!

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ordered plates , and fast track delivery , due to royal mail messing up my plates hadn't arrived in 3 days , contacted sureplates and they apologised and reimbursed my delivery charge . Even though it was a royal mail mess up !!!!! Outstanding service and plates arrived later that day . Quality of the plates is superb and the free screws and stickers to fix to the car is definitely a nice touch.100% recommend this fantastic company ... well done ...

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Poor

Poor.
Provide no details on how to email required photos of documents. Says the email address will be in the confirmation email, but nothing. Have needed to use the contact form on the website to ask for the email address.
Save your time. Avoid this company.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Ordering was very easy, the new plates arrived within 2 days (with all the fixings for free!) The plates are excellent quality - I’m super pleased with them. Great value for money.

August 28, 2025
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Rated 1 out of 5 stars

Poor service

Customer service shocking won't return email queries plates also arrived scratched

August 21, 2025
Unprompted review
SurePlates Limited logo

Reply from SurePlates Limited

Good evening Mr Wilson. I answer all emails via Zendesk - if you email us, you'll get a ticket number. It's possible you sent your query to a noreply address. You can see from other reviewers there is no problem replacing damaged or faulty plates if needed. Please email help@sureplates.com with your order number and complaint and you'll receive a ticket number from Zendesk and a way to maintain communications with us.

Warm regards

Jesse

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Rated 5 out of 5 stars
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SurePlates delivered a premium service…

SurePlates delivered a premium service from start to finish. They made getting my number plates incredibly quick and easy, with zero hassle. The quality of the plates is top-notch, and the whole experience felt smooth and professional. Definitely a company that lives up to its name, highly recommend if you’re after high-quality plates and exceptional service. Absolutely brilliant!

July 4, 2025
Unprompted review
Rated 5 out of 5 stars
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Great service, as usual.

Used SurePlates on previous occasions and they haven't let me down. Easy to order website, timely communications, competitive pricing and amazingly fast turn around / delivery. Will definitely use again. Thanks

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Been a customer 4 times- great service

I’ve used Sureplates 4 times now and they’ve produced exactly what you’d expect for a good price with fast delivery. For one of the orders I spoke to a member of staff by email who was professional and courteous, providing fast responses to my question and even personally letting me know that the item had been shipped. You get automated shipping notifications with them anyway so the email was not necessary but a nice bit of customer service.

June 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Outstanding customer service

I ordered my plates but made a mistake. I emailed customer support and Jesse emailed me back within minutes and rectified my mistake. The customer service is quite simply outstanding. I highly recommend anyone needing number plates to use SurePlates Limited.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome Experience!

Ordered on 17th May 25 and my plates came on 21st May 25. Absolutely love the 4D plates, so clean and crisp looking and great quality, they came well packaged in bubble wrap and with all the screws, screw covers and sticky pads I needed. Fantastic service and I'm over the moon with my new registration plates, really make my car pop! Highly recommended, thank you!

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service. Number plates were processed and dispatched within a short period after placing my order.
Quality number plates which were reasonably priced

April 9, 2025
Unprompted review

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