Alan Foster

My package arrived promptly. It is a brilliant bird feeder. My garden is full of life again.

Four years ago the Fair Trade Practice were successful in reclaiming a nice sum of money for me due to mis-sold PPI payments. They contacted me again last year asking for my permission to contact HMRC on my behalf to claim back tax which they said had been wrongly deducted after my PPI payout.
Well, to be honest I then completely forgot about it until last week when a nice cheque from HMRC came through my letterbox.
Well done Fair Trade Practice, you did it again!

Carol was very helpful and had a nice conversational style. She guided me through the process very well.

Both the feeders I bought are of excellent quality, easy to keep clean and far less seed dropping on the ground than my old ones. They are more expensive but I save money by not having to buy seed as often.

This is an amended review. I previously gave four stars as my package took seven days to arrive after the date of despatch email notification. I should have given five stars as I was happy with every other aspect of my purchase and I will certainly be buying from Air-Craft in the future.
My original order was on the 1st of January so I didn't expect anything for four or five days due to bank holidays but when took until the 11th of January to arrive I was beginning to to think it had got lost. I let the frustration of waiting in the house for fear of missing the postman get the better of me. I felt bad about it afterwards as I know how businesses like yours can be affected by negative reviews so I am happy to put the matter right.