AWFUL COMPANY AND EXPERIENCE - AVOID
Spoke to Bristol Street Motors about a car I wanted to purchase and was told no dents no scratches etc and sent a video. Decided to travel to the Ford dealership in Bromley on the train which was around 120 miles away so imagine my shock when I got there to find the whole door and front wheel had been repaired badly then the manager almost seemed annoyed because I didnt want the car and cleared off into his office so left me standing there with no apology or anything and had to make my way back to the train station myself. Made a complaint once home and after lots of emails and phone calls did eventually get my train fare refunded but nothing for my wasted day off work and being made to feel worthless at their dealership so there complaints department were not much better as I guess they all stick together so my advice is not to buy from this company! people who I have spoken to about this are disgusted with how I was treated. ....To reply below im not sure if its a robot or a real person answering these but no one will do anything or go into depth as its already been done. Your just fobbing people off.. Just Received a letter from you stating this is an end to the matter and denying all responsibility!!! Just as I thought YOUR NOT INTERESTED!!
Reply from Vertu Motors