I'm Out!
I have been a longstanding customer for years. I noticed it was different but that was ok I thought. Recently I placed an order with Cosy Aromas and I was sent the very small wax melts - seven of them( 25gm) I think. I also ordered a room spray. I was charged £32.99 for this. I tried by email to contact them twice - no reply.No way this order should come to this amount. I loved the old wax melts from cosy aromas and now I see the change since Paul and Tamar have left. Some of my previous purchases before this one I noticed the scent didn't last as long as the previous ones from cosy aromas. I am sad and disappointed that the present customer service has not addressed my recent query and you have lost a customer for your lack of concern. I am very disappointed.