Easy to use Web site
Easy to use Web site. Good quality product which was very competitively priced
Very helpful assistant when we called to collect the product
July 19, 2025
MM
Mr Martyn Lightfoot
United Kingdom
Reviews
Review of Currys
Review of Zest Car Rental
Booking was clear and quick
Booking was clear and quick. The customer service was of a high standard by phone and email when I had two queries, and " Pick up and drop off" at the airport was quick and easy too.
May 12, 2025
Unprompted review
Reply from Zest Car Rental
Hi Martyn,
Thanks for taking the time to leave positive feedback. It's great to hear you find our customer service high standard!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Review of Harris & james
Recruit better staff!
I would give a review but as we walked into the Aldeburgh shop at 4.59 with 3 people in front of us paying for ice cream, we were told that sorry we cannot serve as we are closed!
It's wonderful in this climate that a company is doing so well they can turn away a party if four just so they can leave at 5 on the dot and not 5 past their alloted working hours!
Poor show. Recruit better staff
April 15, 2025
Unprompted review
Reply from Harris & james
Thank you for your feedback — and we're genuinely sorry for your recent experience in our Aldeburgh shop.
We always strive to provide a warm welcome to every customer, and we’re disappointed to hear that wasn’t the case on your visit. Our Retail Director has investigated the incident and spoken with the team involved. We agree that this situation does not reflect the service standards we aim for, nor the approach taken by the vast majority of our team, who do regularly go the extra mile.
We are taking this seriously and are addressing it internally to ensure this doesn’t happen again. Our staff should always act with good judgement and customer focus — even close to the end of the working day.
We appreciate you bringing this to our attention and hope you might give us another chance to show you the experience we’re truly known for.
The Harris & James Team
Review of Gatwick Airport Parking Spaces limited
Quick and Easy Airport drop…
Easy to find and a quick Airport drop off (15 mins)
On return, we called once we picked up our bags and they were waiting for us at the stop by the time we got outside!
Lovely smiley receptionist to give hand back our keys.
Great service, would thoroughly recommend and will use again
January 19, 2025
Unprompted review
Review of Perfume Price
Review of Sportsdirect.com
Expensive products but very expensive…
Expensive postage but great products. I dont mind if its pricey one way, but I had to return an item due to it not fitting me, and paid £4.60 to return. Very expensive for no gain
May 18, 2024
Reply from Sportsdirect.com
Hi Martyn,
Thank you for your feedback.
We are extremely sorry to hear that you have experienced an issue with this
order, we understand how frustrating this must be
One of our agents will be reaching out to you to try and bring this to a
satisfactory resolution.
Kind Regards
Customer services
Review of Evri
Really helpful keeping me informed…
Really helpful keeping me informed throughout the process
August 25, 2022
Review of ArrowXL by JP Home
Extremely fast response
Claire responded very quickly and sorted my problem out in two message exchanges. Top marks Claire xx
March 14, 2022
Unprompted review
Reply from ArrowXL by JP Home
Good Morning Martyn,
Thank you for review we are really happy to hear that you received such good service
Kind Regards
Mollie
Review of A Great Read
Well priced with a quick delivery
February 28, 2022
Review of Appliances Direct
Review of DPD UK
Our driver was superb
Our driver was superb, even popping back to give us the opportunity for my son to check his email and give us the correct code. ABOVE and beyond what he needed to do x
November 28, 2021
Review of MissDesignerGolf.com
Quality products at great prices
Quality products at great prices. Delivered quickly too.
November 1, 2021
Review of Evri
Punctual and friendly service
June 2, 2021
Review of Bedeck Bedding
Fast quick service from order to…
Fast quick service from order to delivery. I did contact customer services and they responded quickly too
The product was just as advertised and lots cheaper than rival sites. All in all a ver happy customer
July 15, 2020
Unprompted review
Review of Opodo
Palak was polite.
Palak was polite., explained the situation quickly and efficiently.
Nothing to do with Palak, but I would like to point out that the first message you hear when dialing in is about a French Air traffic problem in March. Its now 30th April. Hardly seems to promote Opodo as being with the time
April 30, 2018
Unprompted review
Review of Get Going Travel Insurance
DREADFUL
My husband has had a heart attack 5 years ago so we take out insurance to cover this. We completed the on-line form which was easy and paid for the policy. However we printed off the document and realised that it suggests we call to discuss medical conditions. We have tried 7 times to call to check the medial questions a 0.7p per minute holding on for more than 10 minutes each time - we have still not got through. We have emailed as suggested, no reply
BEWARE do not touch this company. it is pathetic, customer services they do not know the meaning of it! What the heck will happen if we have to claim
July 16, 2015
Unprompted review
Reply from Get Going Travel Insurance
Good afternoon Mr Lightfoot,
Thank you for taking the time out to leave a review, my name is Sarah Page and I am the Brand Manager for Get Going Travel Insurance.
I would like to sincerely apologise for any inconvenience caused by you being unable to contact our team. I completely understand how frustrating this must have been for you and can assure you this is not the level of customer service that we usually pride ourselves on here at Get Going.
Unfortunately, we are experiencing unusually high levels of calls and emails, so our team are working flat out to get back to as many customers as possible. We are also in the process of recruiting and training several new starter groups to help us cope with the huge numbers of calls.
I have arranged for one of our customer service team to call you this afternoon as a matter of priority. I can assure you that should you need to contact our Emergency Assistance or Claims team whilst away, you would be able to get through, as they operate on different phone lines to the busier ones in our Customer Service Centre.
If you could email me, at sarah.page@getgoinginsurance.co.uk, your phone number and the dates that you called in, I would be happy to arrange for some compensation for the amount of time you spent trying to get through to us.
Once again, I would like to sincerely apologise for any inconvenience caused, and look forward to your email.
Kind regards,
Sarah Page