The experience with Customer Service…
The experience with Customer Service Team member Morgan was first class.
She contacted me every week with updates on my complaint and also got someone else to contact me while she was away from work ..
She followed my complaint right through til the end and assured a satisfactory outcome .
Morgan was the good thing about my dealings with EDF
Their processes and ways of working are atrocious and I hope I dont have to deal with them again ..
Morgan was the only good thing about my whole experience
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