Fairly sure I'd reviewed this but I keep getting reminders so here goes...not really had a chance to give this a proper wearing but great on first sniff. Prompt delivery and well packaged, excellent customer service too.
Prompt delivery and the item was well packaged. However, as for the perfume, I wish I hadn't opened it as the performance is quite poor so can only assume it's been reformulated as the Fragrantica reviews were mostly positive. Perhaps, it needs time to macerate but I can't smell it after a few minutes, not that the scent is strong upon spraying it.
January 24, 2025
Reply from FRASERS
Good morning,
Thanks for taking the time to give us some feedback.
We’re sorry to learn that you are not satisfied with your purchase from us, I do apologise for any inconvenience this may have caused. This was really disappointing to hear, and we’d love the opportunity to discuss this further.
I’ve gone ahead and sent you a message via email with a subject line of ‘Your Recent Trustpilot Review’. If you can reply to this our team will be more than happy to get to the bottom of this issue and help you further.
The situation you’ve described is not the type of service to expect when shopping with us at FRASERS.