John Gardner Customer

Very pleased with my Taga CD player though it cost more than I had intended. Very good after sales service once I had a player that could link to my Cambridge amplifier. Some inconvenience in having to return my original purchase - ironically a Cambridge CD player which did not link to the amplifier by the same optical lead I had previously used.

We had a query about whether a fixed term contract would be to our advantage. Rukaya explained everything to us very clearly and patiently and we feel we will have as better deal going forward.

More expensive than I expected. It’s a good product but more than £20 for one carton of showroom shine and two cloths is a lot

Having booked an early flight we were very disappointed to be transferred to a later flight. This effectively lost us half a day of our holiday because it was nearly midnight by the time we reached our accommodation in Kassiopi. It also meant that we were the last customers to pick up our hire car which was difficult to inspect in the dark.

Prompt, courteous and efficient service. The finished repair is better than any I have seen. The whole front end of my treasured Vignale looks brand new. And as Eric Morecambe might have said: ‘You can’t see the join’. Very impressive. Thank you to all concerned

Good clear on line application. Would have been 5 stars but I could not get an answer on the phone - that was disappointing

A helpful respondent who enabled us to a policy that suits our needs with a trusted insurance company

Simple straightforward and the right price

We are reassured to have the backing of a first class insurance company for our forthcoming holidays, including a big trip to Australia, New Zealand and Singapore. The agent who dealt with us was courteous and well-informed. As an older traveller, I was pleased that my minor health issues were dealt with appropriately.

We invariably use Trailfinders when planning a ‘big trip’ - in this case to Australia, New Zealand and Singapore. As ever we were not disappointed. Our adviser Becky Cosford was excellent, listening to our quite complicated plans and bringing forward really exciting ideas from her own knowledge of our intended destinations. We know with Trailfinders that we will be well supported at every stage of our adventure.

A super product that takes car cleaning to a new level. The ease of use and the end product are brilliant

After a shaky start with multiple delays and poor communication from Virgin, I have been greatly impressed with the product and the range of programmes. Occasional unexplained cut-outs can be annoying but these are rare

When I broke my expensive frameless spectacles, Legal and General, my home insurance company, could not have been more helpful. From the first telephone contact through the on-line claim form, everything was clear and straightforward. So I was able to buy my replacement spectacles for only the loss of my £100 excess. Excellent service.

A good range of products, friendly, knowledgable staff and good service.

Gives a lovely finish to metallic surface - long lasting as well. Rather trickier to remove from glass once it has dried. Overall very impressed.

I came into the store somewhat lacking in confidence as I am far from being a hifi expert but with some idea of what I wanted. Kirt was helpful and friendly, right up to packing the goods in the car and giving telephone advice when I became a bit stuck with the installation procedure at home. I am very happy with the sound system and have little doubt that it will provide me with many hours of pleasure.

Rates competitive and delivery prompt. Good service.