RE

Reviewifihaveto

United Kingdom

Reviews

Review of Victorian Plumbing


Rated 5 out of 5 stars

Excellent customer service

Melissa Gaskell was great! She helped resolve my issue with a faulty product quickly and professionally. Thank you

January 8, 2025
Unprompted review

Reply from Victorian Plumbing

Hello,

Thank you for your recent Trustpilot review.

I am really glad to hear that you are pleased with the service provided by Melissa,

We really do appreciate your feedback, so thank you for taking the time to do this for us.

Jonathan @ vp

Review of Hawes & Curtis


Rated 1 out of 5 stars

Well would you believe it in 2024

Well would you believe it! It’s nearly 2025 yet a visit to the MK store today led to the middle aged customer assistant pulling, poking and tugging at my hair because she can. I did not visit the store seeking a haircut nor did she ask if it was ok to touch my hair. She loudly exclaimed “is that real” and then proceeded to pull my hair to check its texture and authenticity. If the experience you’re looking for is to be judged and manhandled then by all means visit this store but such such appalling prejudicial experience today

December 29, 2024
Unprompted review

Reply from Hawes & Curtis

Hi.

Thank you for your review.

I'm sorry to hear that you have had a bad experience in our MK store. I have looked into this order and the emails between yourself and our customer service agent. I can see that a response was provided to your initial email offering to help with this situation, and this has been passed on to the higher team, and management of the store who will be in contact shortly. 

Should you need further assistance, please do not hesitate to contact us at customerservice@hawesandcurtis.com 

H&C CS

Review of Interflora UK

Review of Boots


Rated 1 out of 5 stars

Bad, awful and just bad

Bad awful bad. As previous reviewers have said, terrible delivery service, bad customer service and your reviews will not be published. Note that if a product has no reviews, it’s because the product is bad and the service is unacceptable. Boots will remove your reviews and hold on to your funds. Beware!

October 20, 2023
Unprompted review

Review of Elixir Garden Supplies


Rated 4 out of 5 stars

Excellent products

Excellent products. My plants are loving the pellets and my grass is really thriving! I’m very pleased. Deducted a star for late delivery and poor communication regarding delivery.

April 18, 2023

Review of Marshall Motor Group


Rated 1 out of 5 stars

Avoid this garage

Really terrible service from Marshall Peugeot Cambridge. Please beware. They will damage your vehicle if it taken in for a service. Mine is not a new car and they clearly wanted to take the car off me. They damaged the car and reported problems with the car when there were none. They made the car unsafe to drivers health after the car went in for a service at this garage. They put their profit over the wellbeing of the customer. Please read other reviews. These people are not trustworthy and are bad. Take your car elsewhere for service and repair.

February 7, 2023
Unprompted review

Reply from Marshall Motor Group

Morning, we are disappointed to read about your review for Marshall Peugeot Cambridge. I would be most grateful if you could email your details to reviews.peugeot@marshall.co.uk so we can investigate and get in touch. We look forward to hearing from you. Thank you. Kind regards, Ciaran, Marshall Motor Group.

Review of Homebase


Rated 1 out of 5 stars

My experience was awful and I have…

My experience was awful and I have emailed you to complain but no response or acknowledgment yet. So here goes again. I was racially profiled and called a thief at the store by the female staff at checkout who deals with refunds. She lied even though a male colleague had just informed her that I picked up my order. She lied and said I stole the click and collect items. She is a horrible person and my experience was awful! I will await your response within 7 days of my earlier complaint before taking further.

August 16, 2022

Reply from Homebase

Hi, 

We did reply to you yesterday, We’d like the opportunity to investigate your feedback further, please can you email customerservices@homebase.co.uk for the attention of ​ so we can work to resolve this as quickly as possible?

Sally
Team Homebase

Review of Fenwick


Rated 1 out of 5 stars

Appalling fulfilment of order

If only I could give negative or zero stars! Appalling fulfilment of order. Despite ordering the oak R7 radiogram, I was sent the grey device and I find it very interesting that they then sought a review on the actual design I ordered. I called the non existent customer service and was shocked at the appalling response. No apologies made and the advisor asked for the device back. This device is heavy as was a gift too. Given this was on sale when it was purchased and I know that I purchased the last oak design, I am very much and deeply unsatisfied by the service and would never purchase from Fenwick again. There’s just no point - you do not get what you order!
I provided my review to them and they refused to publish it so beware prospective customers. As it was my experience, they are not interested in honouring your purchases.

July 7, 2022
Unprompted review

Review of Welly Warehouse

Review of Small World

Review of DPD UK

Review of allbeauty.com

Review of Interflora UK


Rated 4 out of 5 stars

The service was efficient

The service was efficient - beautiful flower arrangements which I love and the recipient too however the flowers arrived with broken stalk and the recipient wasn’t able to quickly identify the gift was from me although I sent the gift with a personalised card- I expected my name would be written in the card with my message.

October 24, 2018
Unprompted review

Reply from Interflora UK

Hi, I am so sorry to hear that you have had to experience that. If you'd like us to look into this further for you please email quality.assurance@interflora.co.uk along with your order details and a copy of your review. Thank you for your feedback,Tom

Review of Kiddicare


Rated 4 out of 5 stars

Excellent Quality products

I have bought most of my child's things from kiddicare for the past few years and I have always been impressed with their quality and delivery.
I would like to suggest that their customer service be improved on but I rarely have to contact customer service anyway because of the good items, delivery and communications! I would highly recommend this retailer!👍

December 12, 2016
Unprompted review

Review of Marks and Spencer


Rated 1 out of 5 stars

Awful product quality, bad service and dont care about customers

I purchased a couple of Rosie bras from the store. I liked the style and design of this product and purchased two in different colors. However after first wash the green bra had a split and I noticed the ivory one had the same too which got rather larger after the second wash. After notifying M&S of this issue they refunded the ivory bra but refused to refund the green bra as the tear wasn't large enough and in their opinion it was down to use of biological detergent. I NEVER USE BIOLOGICAL DETERGENT by the way!! My advise is to stay clear of this product, brand and potentially M&S items as they seem to have lost sight of why anyone would purchase from M&S. I have bras that have cost me much less than this and have served me for the better of 4 years! Unlike the less than a month blame it on detergent quality from M&S!!

December 10, 2016
Unprompted review

Review of Learning People


Rated 5 out of 5 stars

Excellent service

I have only been with the learning people for over a week now and i have been nothing short of impressed with their knowledge , willingness to help and availability. My journey started with Steve giving me a call after i made i enquiry. I initially thought i was going to be cajoled into enrolling and then informed about some small prints later on. Indeed he was as plain and straightforward as could be and there were no issues he couldn't provide me with detailed information about there and then plus there were no small prints i had been expecting! I have started my CAPM knowledge center study now, enjoying it so far and will probably be looking to take on additional courses once this pack is completed. Currently looking to take my Prince2 exam already and then followed by MSP and APM! I would highly recommend TLP!

March 21, 2015
Unprompted review