Jill Morgan

United Kingdom

Reviews

Review of Swiftqueue


Rated 1 out of 5 stars

Absolutely DIABOLICAL!

Absolutely DIABOLICAL!! Swiftqueue's website is very hard to navigate. The previous NELFT booking system was so EASY and straightforward compared to this new system. WHY make things so much more COMPLICATED?? Disgusting web design, most probably to make things so difficult nobody can arrange a simple blood test!!

September 21, 2025
Unprompted review

Review of 2cholidays


Rated 5 out of 5 stars

Just returned from our 3rd caravan…

Just returned from our 3rd caravan break booked via 2cholidays. Cant fault them. They even upgraded us from a caravan to a lodge!! Seaview Holiday Park Whitstable. Great communication. Simple and easy. Highly recommend them.

July 1, 2025
Unprompted review

Reply from 2cholidays

Hi Jill,

Thank you for taking the time to leave us a review. We are so glad you enjoyed the lodge at Seaview. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Review of Mytriponline


Rated 1 out of 5 stars

SCAMMERS

SCAMMERS. Booked a flight to Spain via Skyscanner, who proceeded to take me to Booking.com where I was told I needed to pay £1.00 to MyTripOnline to "check in" which I thought nothing of!! Within two weeks they have taken £79 twice from my bank account. Looking back I should have taken more care when it said Mytriponline were based in Nicosia.

June 10, 2025
Unprompted review

Review of Yaelkimono


Rated 1 out of 5 stars

Absolute rubbish garment

Absolute rubbish garment. Described as "Embroidered, sequinned black tropical kimono"....its brown, polyester with no sequins or embroidery as it looks on the website. SCAMMERS.!!!

June 3, 2025
Unprompted review

Review of Yaelkimono


Rated 1 out of 5 stars

My "Black tropical embroidered kaftan"…

My "Black tropical embroidered kaftan" arrived today. Well what can i say except its just awful!! Nothing like it looks on the website. No embroidery whatsoever and no bling. Very deceiving. Cheap tacky material and it looks more brown than black. Dont waste yr money!

May 31, 2025
Unprompted review

Review of 2cholidays


Rated 4 out of 5 stars

Booked Seaview Holiday Park in…

Booked Seaview Holiday Park in Whitstable last week. Caravan was very nice and very clean. Great location. Slight problem with ants in kitchen and master bedroom which was a shame but I'd definately book again and take some ant killer! Beds very comfy. Everything we needed was there.

April 29, 2025
Unprompted review

Reply from 2cholidays

Hi jill,

Thank you for taking the time to share your feedback with us following your recent stay at Seaview Holiday Park.

Unfortunately just like any home, with the warmer weather, the appearance of insects such as ants, spiders, flies etc, is very common. Sadly, there is nothing we can do to prevent this. To help guests plan for their self-catering accommodation, we email a useful packing guide a few days prior to your arrival encouraging guests to include insect repellent and either ant powder, spray, or a natural remedy, just in case. We do hope you found this helpful.

We do hope this will not deter you from booking with us again in the future. We are happy to read that you found the property nice and clean on arrival and that it provided everything you needed.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays

Review of TryWellnee


Rated 1 out of 5 stars

ABSOLUTE RUBBISH PRODUCT.

Hard to explain how BAD the product i ordered is, and how misleading Wellnee website is also! Avoid the "herbal knee patches"...No relief whatsoever. I dont understand how they have a 5* rating on here!! AVOID AND DONT BELIEVE THE HYPE (LIKE I DID!!!) Throwing yr £££ down the drain I promise you...

May 4, 2025
Unprompted review

Reply from TryWellnee

Hello Jill,

Thank you for your feedback and for taking the time to share your experience.

We're sorry to hear about any inconvenience you might have had. We previously requested some additional order details to better assist you, but unfortunately, we haven't received a response yet.

To help us support you further, please email us directly at customercare@trywellnee.com with your order ID or any helpful information — we’re eager to assist you.

Warm regards,
Wellnee Team

Review of easyJet


Rated 1 out of 5 stars

Hard to know where to start!

Hard to know where to start!! Outgoing flight from Gatwick 20/3/25 i was charged an extra £48 for my small shoulder bag. Tried to use my Barclaycard twice to buy perfume on flight - Attendant loudly said "DECLINED" which was embarrasing. She then went on to say there is always a problem with Barclaycard transactions and "Most People Nowdays Have Apple Pay" which i dont have. Rude, unhelpful, intimidating kids on a power trip made me feel small and unwelcome. The flight home nevertheless (with EasyJet) was a kinder, nicer experience. Used to be a pleasure flying with this company....Never Again!

March 20, 2025
Unprompted review

Reply from easyJet

Hi Jill
Thanks for your review. I'm sorry to hear that you're unhappy with your experience. I'd love to know more about what happened, to see if we can help you and also learn from your experience so we can improve our future services. If you'd like us to look into your case in more detail, please send your review and any additional information, including your booking reference, to our team at TrustpilotReviews@easyJet.com. We'd love to hear from you.
Ana, Customer services

Review of PDSA


Rated 3 out of 5 stars

Ive been with the Pdsa for at least 20…

Ive been with the Pdsa for at least 20 years. Nothing but GREAT things to say about them. Probably because Im an old existing customer ive always found it easy to book an appointment. Today - trying to book an appt for my fathers dog has been very hard and stressful. His application was successful but i keep hitting a wall trying to book online...which keeps saying he isnt registered. I finally managed to speak to someone at his local branch and she confirmed his application was fine and to retry booking an appointment online. Ive given up!! Computer says NO again and he isnt registered? For such a huge organisation...their online appt booking system really needs reviewing. Technology at its worst which is a shame...especially for the older generation who are not computer literate like my dad. Disappointing to say the least.

January 3, 2025
Unprompted review

Reply from PDSA

Hi Jill,
I'm sorry to hear you're having difficulties with our online forms.
Please call our customer service team on 0800 731 2502 where we can look into this further for you.
Vince @ PDSA

Review of EE


Rated 1 out of 5 stars

Too complicated to explain in detail

Too complicated to explain in detail. Briefly, my husband has had a direct debit set up yonks ago for both of our phones. Suddenly there seems to be a problem (not sure why) and we've gone onto PAYG (we didnt ask for this). Finally managed to speak to somebody called Abbey who seemed to understand the issue...and after a lengthy chat, she was calling back to say DD back to normal. She never called back! Had to explain myself all over again to another lady called Ruba (she was more confused than me!)...but before she cut me off, she seemed keen to help and could see what the problem was. Then she disappeared. Both women never bothered to ring back. STILL havent got to the bottom of this. A SIMPLE TASK RE A DIRECT DEBIT SEEMS A BIT TOO HARD FOR EE STAFF TO WORK OUT. Sick and tired of trying now. Hope this makes sense.

October 25, 2024
Unprompted review

Reply from EE

Hi Jill.

I'm sorry to hear that you've had this experience, we want to help and support all of our customers, no matter what. If you're wanting to discuss this with our team and need to get in touch, please find us via 150 from an EE mobile or 07953 966 150 from any other phone. For other ways to contact us, please visit our website: https://ee.co.uk/contact-ee

Take care,
Matty.

Review of LOOKFANTASTIC


Rated 5 out of 5 stars

My estee lauder lipliner was delivered…

My estee lauder lipliner was delivered within 2 days. Excellent service.

July 26, 2024

Reply from LOOKFANTASTIC

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Review of loveholidays UK


Rated 5 out of 5 stars

Best holiday website by far

Best holiday website by far. Easy, clear, straightforward booking system with great payment options. I've bkd with every holiday company going...and none compare to Loveholidays.

May 31, 2024

Review of Allianz car and home insurance


Rated 1 out of 5 stars

Losing the will to live

Losing the will to live! My car insurance is due to expire tonight and ive tried numerous times to email/call customer services to no avail. I DO WANT to renew with Flow but finding it impossible. Im still hanging on to there "customer services" dept whilst writing this review. Its been 18 minutes now. How something so simple can turn into such a mammoth task is beyond me.

February 7, 2024
Unprompted review

Reply from Allianz car and home insurance

Hello Jill,

I am sorry to hear you are having difficulties renewing your car insurance.

Flow does not offer a telephony service and therefore all customer service support is provided by email only.

Please email us at flowinsurance@lv.co.uk and one of the team will be able to help you.

Kind Regards,
The Flow Team

Review of Sky


Rated 1 out of 5 stars

Need to cancel my sky tv subscription

Need to cancel my sky tv subscription. Unable to get through on the phone so sent an email to customer services which failed to send. Found another email address for them and this one also has returned my email unread! I cancelled Sky direct debit with my bank, but on Skys website it says I also have to inform them...but HOW? Wouldnt recommend them to my worst enemy.

August 25, 2023
Unprompted review

Review of Plusnet


Rated 1 out of 5 stars

Without warning my Plusnet phone &…

Without warning my Plusnet phone & broadband subscription has gone from £24.04 up to £47.76!? How can they justify such a huge increase? Ringing them in the morning to cancel my contract asap. DIABOLICAL.

August 14, 2023
Unprompted review

Review of Barclays


Rated 1 out of 5 stars

Ive become Power of Attorney on behalf…

Ive become Power of Attorney on behalf of my elderly mother. She had 2 bank accts. One with Santander, the other with Barclays. Stupidly i closed down the Santander acct and all her finances are now with Barclays. BIG MISTAKE!! The most simple tasks ie transferring money etc is a joke. Online Banking using Pinsentry device does not work. Non stop codes (that still dont work!!)...Wish i had cancelled her Barclays account and stuck with Santander now. Disgusting.

June 28, 2023
Unprompted review

Review of DWP


Rated 1 out of 5 stars

Incompetence beyond belief!!!

Incompetence beyond belief!!!
Pointless even writing this but you never know...somebody may have the decency to respond. A small matter of getting my relatives pension paid from one account into another account is proving more difficult than words can say. All necessary info requested has been sent/phone calls made and I was told no problem, the matter was in hand and being dealt with. Three months on....my relatives pension is STILL being paid into the wrong account. Im baffled how such a simple request is turning into a nightmare! Words fail me. Disgusting service for such a simple task to be administered.

March 18, 2023
Unprompted review

Review of InPost UK

Review of Shark Lift-Away UK


Rated 2 out of 5 stars

After reading such great reviews on…

After reading such great reviews on Shark LiftAway i purchased one. It does do a great job on carpet....but it's SO HEAVY to manouvre and pull about. I feel like ive done a "work out" after using it!! Bad choice i made choosing this brand.

October 2, 2022
Unprompted review

Review of Council House Exchange


Rated 1 out of 5 stars

I actually forgot about this site

I actually forgot about this site - never had emails or updates regarding swapping/matches for my home...until i saw my bank statement and noticed £13.99 (or around that) had been automatically deducted! Shocking website. I think its a scam to be honest. The main people who run it are SS Network Ltd and there website is littered with spelling mistakes!! UNSUSCRIBE!

February 2, 2022
Unprompted review