A. Non

Cancelled my preorder.

Various senior members of this studio made the most heinous jokes celebrating the assassination of an American. You cannot possibly trust the output of a company that has so many evidently morally depraved people building their content.

There's no way they would have posted that stuff publicly if it would have been considered unacceptable at their place of work.

Clearly they consider their colleagues at the studio all feel the same way.

This place should be closed down for good.

Overwatch is a cesspool. Like most PvP games it's overrun by cheaters barely hiding it and if you say anything about it the near-fraudulent reporting and ban system will be weaponized against you. It's a matter of time until a conscientious player gets banned and loses any purchases. Don't give them a thing. Look up their history.

Overwatch 2: where too many matches are ultimately decided by who has cheats installed — in my experience, more often than not.

IMHO: when you complain, you will get banned, and your "digital purchases" from the "shop" (which they treat as licenses — which is, at best, materially misleading) will, in essence, be taken from you.

As for OW2 as a game — I’ll let the players speak, because I strongly agree with them. The community overwhelmingly votes for Overwatch 1 maps and modes when given the choice. That alone should tell you everything you need to know about the failure of this so-called sequel.

In my view, Overwatch 2 is a downgrade marketed as a sequel, and many others in the community share that exact view. What we were promised — particularly Hero Missions and meaningful PvE content — was gutted or cancelled after launch, even though, by Blizzard’s own admission, they had already abandoned those plans internally long before telling the public. I see this as a serious breach of trust, and many players (myself included) reasonably believe that to be knowingly misleading — some would call it lying by omission.

The sequel branding, in my opinion, was purely a marketing tactic to push a more aggressive monetization system, while removing features people loved. And again, this is a view widely shared across the community — one I strongly agree with.

Even now, the game has hardly improved. As others have pointed out (and I personally agree), most newer content feels hollow or unwanted. The game is stagnating — and what used to be a vibrant, iconic team shooter has become a soulless storefront propped up by legacy IP and community inertia.

One day, the EU or another authority will put an end to this. Until then, the best thing anyone can do is avoid this company like the plague. (Note: they even brought back OW1’s 6v6 format temporarily — but only when facing competition from Marvel Rivals™. That alone speaks volumes.)

As many others have also said — and I fully share this view — Blizzard censors its forums in a way that’s strategic and callous. Discussions about cheating are removed not because they're false, but because they make the company look bad. Their reporting system is abused to silence legitimate complaints, often by the very trolls and cheaters being called out — and Blizzard’s own moderators often take their side by removing flagged posts without further review.

To say these practices are shady, in my view, is a massive understatement.

They need regulation. The power imbalance between player and publisher is unacceptable — and it's only getting worse.

I learned the hard way, so you don’t have to. Give them nothing, or continue at your own risk. On a long enough timescale, odds are they’ll take everything from you anyway.

Despicable practices from a has-been company.

Every Logitech product I've bought in the last 8 years has been faulty after 6m with basic quality issues. Keycaps peeling off with minimal use, cable popping out or breaking with proper care and extremely light use, crackly headset volume controls / dropping right channel, every single thing. Replacements all had the same issues. Cord on mouse gone from high quality braid with solid construction to thin plastic designed to pop out.

This is no accident. Somebody is running Logitech into the ground. Absolutely shocking.

Customer service a waste of time. If you really must buy Logitech be sure you buy from Amazon or somewhere you won't have trouble getting warranty replacements direct from then without having to deal with Logitech.

Edit: to Logitech's comms/relations team

Your response is appreciated, but it reinforces the very issue I’ve highlighted: it takes public visibility for Logitech to show any urgency or accountability. After eight years of repeated product failures — across mice, keyboards, and headsets — and consistently poor support, the offer to “prioritize my case” now rings hollow.

Let’s be clear: these weren’t isolated incidents. The pattern of quality degradation, whether it’s peeling keycaps, flimsy cables, or audio dropouts, points to a systemic issue. Every replacement exhibited the same faults. When a product line repeatedly underdelivers despite premium pricing, it's not just bad luck — it’s bad design, bad QA, or both.

I’ve moved on. I now use a Keychron K5 MAX, which cost significantly less than the Logitech G815 and outclasses it in quality and reliability. More importantly, their customer service actually works — without public complaints, scripted apologies, or years of frustration.

So no, I won’t be emailing you. Logitech has had nearly a decade and multiple chances to get this right. That you’re only now responding with interest is telling — and far too late.

Wrote a very well balanced and fair review.
They declined it for a spurious reason which I found suspicious. After researching why it is in the internet, I found a commonly held view is that Feefo do this when requested by a site to ensure they make revenue.
I will not be leaving another Feefo review nor will I be trusting the ones I read. What a despicable company.

Edit: In reply to Feefo's response:

Feefo said: "If you believe your review was unfairly rejected, please reach out to us directly so we can investigate the matter further. We apologize for any inconvenience or frustration this may have caused, and we appreciate your input as we continually strive to improve our processes."

Thank you for your response, but I stand by my original statement.

My review was fair, balanced, and written in good faith. Its rejection came with an unconvincing explanation that, after further research, appears consistent with a pattern others have experienced. There’s a widely held perception—rightly or wrongly—that Feefo prioritizes commercial relationships over honest customer feedback. That perception has been reinforced by my own experience.

No, I will not be contacting you directly. That puts the burden on the reviewer when the onus should be on Feefo to explain transparently why a review was removed—preferably before doing so.

If Feefo genuinely wishes to uphold the integrity of its platform, it should consider engaging with reviewers before censoring them. My trust in your system is gone, and I won’t be submitting or relying on Feefo reviews again.

Others would be wise to exercise similar caution.

They really need to handle heavy/large items with more care. I didn't have to look very hard to see what had happened.
Timely arrival, but the box had massive (clean/new) gouges in it that had clearly been put there in recent transit.
The exposed packing material where the box was damaged was bright white and very clean, with no dust, so it seems it wasn't there when it was collected from Amazon (it's possible, but seems unlikely.) The driver happened to take the delivery-evidence photo as far away from the huge deep gouge as possible, though that could have been chance. He didn't offer to take responsibility for or make a note of the damage for reference, which I found troubling. I took my own photos moments after. Fortunately the gouge missed the item inside (by a fraction of an inch), I was fortunate on this occasion, or rather DPD were.

This review covers Iceland Food Warehouse Sunderland (Hylton) and Iceland Home Delivery (website)

As a person who shops around and is lucky enough to have the option of doing it either to save a bit of money or just for a bit of a change, I must say I'd always avoided Iceland in the past. I don't know if it was its naff image, odd mix of price/quality, or the fact my nan shopped there religiously because it was the only shop near enough to her tiny flat. Time was, to me Iceland just never made sense. Tesco, Sainsburys, Asda, M&S, Waitrose - those are (arguably) supermarkets. Iceland was a frozen food frequented by old ladies and their neighbours. All that own brand and odd-brand generic stuff, not all of which seemed okay, but you secretly doubted was great.

Times changed when I popped in to the Food Warehouse on a recommendation to try out some frozen seafood. I was immediately impressed by the scale and ambition of the place. It's gargantuan, for an Iceland and so bright and clean. Now, it turns out I don't like mussels and octopus (? or was it squid) but you know what, something struck me. It was really, really great quality and good value, and a bunch of the other stuff I tried - well, that was actually pretty great and it being frozen (mostly) there was ZERO waste. Now that really made sense.

Much to my surprise, I found I've kept going back. The staff are good (I'll get to that), it's bright, clean and orderly, full of stock, with some great quality to be had at often very good prices and plenty of things to try out if you're bored (rather than reams of slightly different stuff - though they have that too!)

There have been a few cheaper things I've tried I've not been fond of, of course - but you can say that of anywhere and of course after a while you get a sense of what you'll like (and some of it is truly uniquely great) and some of the more budget conscious stuff that is less good, but often still offers value for money. Each to their own! That said, I've never felt ripped off or let down like in some other shops.

Goods Frozen and Other
Really great selection of what you'd expect to find (largely Iceland-specific frozen foods, mixed in with some household names and some hidden-gem and not so hidden gem brands). Not just a selection of gimmicky foods (which they're somewhat famous for), but also some really excellent quality fresh-frozen fish and meat. The more expensive fish is a big reason to go, some that is really first class. Fresh produce is a little bit dearer, think Sainsburys rather than Tesco/Aldi prices, which surprised me, but it's not why you'd go. That said, what there was was very well stocked and there was a fairly good range of decent looking stuff. Some great fresh steaks. Their Greggs frozen sausage rolls are actually pretty good and oddly much better than what you get in the store when cooked right. For a start they're hot! Worth saying there's not a lot of premium fresh food, but what's there's very decent.

Staff and Environment
Staff very attentive and efficient. Even though it was very late in a long day for them when I dropped by and you could tell they were ready for a rest, they were still diligently working. Environment was immaculate and everything was in order, all the short dated goods discounted etc. so you can tell they're constantly on top of it. That doesn't sound like much until you consider it's the size of a large Tesco with a fraction of the number of staff. Shows you, quality over quantity every time.

Delivery (not sure if from warehouse)
As far as home delivery goes, experience was perfectly fine, no problems, delivered on time, all in decent condition. No fresh goods to check the dates. The frozen stuff was well within of course. Did the job, no fuss at all. Just what you want.

All in all, I'd never have admitted to shopping at Iceland in the past, but that snobbery simply isn't justified any more. They offer something unique in a bleak and generic supermarket landscape. The range and quality is good and they've massively upped their game. Making a (small) move away from a somewhat naff and tarnished image and making a big push for variety and quality, towards the common-sense of appealing and good value freezer foods in a lock-down world, now THAT makes sense. Iceland could really make inroads poaching customers from the big three if they do it right and push now.

There's a lot to be said about today's Iceland Warehouse. It's no Waitrose, or M&S, but nobody expects that and who said that was a bad thing? Freezer food has never been a more attractive proposition and if that's what you go for, there's a staggering choice.

Bored with the same old supermarket drudgery? Sick of waste and expense? If you can get past the naff image, you could do a lot worse than see what you fancy at an Iceland Warehouse. Surprisingly impressed!

I bought a retail V2 system from O2 before the Tado started to wriggle out of its commitments to V2 customers with V3 software as you can see in other reviews.

Not having learned their lesson the first time, TADO now claim that O2 sold me a device that had been preowned by O2 and on that basis their offer made simply to "owners of V2 devices" does not apply to me.

It arrived sold as a retail V2 starter kit shrink wrapped with the security tags intact. O2 sold it to me retail. TADO told me to check with O2 who decide whether I can upgrade despite this not being relevant to the offer they made.

You be the judge. Can you trust TADO with total control of your home heating?

I only hope this is some kind of error. No doubt they intend to blame O2 for not pointing out a difference, but frankly the offer they made which is archived forever on the internet, was to me as a V2 owner and I accepted. So I'm not sure how the can even begin to justify it.

The device retailed from O2 and is a V2 home kit enabled starter kit. Because TADO claim O2 is a partner they say the offer is void. Utter garbage.

What possible benefit can there be to cheating me a TADO user and customer out of an upgrade they promised directly to me that I would pay 20 pounds for and that would open me up as a V3+ customer they can target additional services at?

Come on TADO think about the customer. For once please.

What a dreadful experience. Until they stop this behaviour they deserve the 1 star it seems everyone has given them as at the time of writing and that's what I've given. If only I could give a zero.

Surely this customer relations nightmare for them can't get any worse. TADO investors beware.

Update 1: TADO responded blithering about HomeKit, which is odd because that works but if they’d taken a moment to read the above
they can see I don’t mention that at all. Additionally they evade the point which is that my unit is a regular retail V2 starter kit and has nothing at all to do with O2 except that their online shop retailed it to me the same way any other vendor would. I since called O2 and they confirmed the device is the regular standalone TADO product and TADO are ‘mistaken’. They also pulled the invoice and advert to check and this confirmed it too. More proof of TADO either evasive behaviour. It’s bizarre the schizophrenic nature of the manner TADO handle this stuff. Causing you problems through their own misdeeds call it incompetence, misrepresentation whatever you will, and then turning on the customer and blaming them or holding them to account when they have done nothing wrong.

FYI TADO go read the link to where I bought it and tell me where it says it’s not a v2 retail kit or has been commercialised by O2... if you go to o2 co uk site under shop/tado/smart-thermostat-starter-kit-v2 as Trustpilot don’t allow links, read what O2 sold me and then maybe take it up with them rather than trying to hold me to account.

If I’d confused or upset my customers and it was clearly nothing they had done wrong I’d bend over backwards to set it right, not point the finger and demand proof. Shame TADO don’t see it that way.

Companies that behave in this way tread on very thin ice and are on borrowed time.

Why take the risk with a company that pulls tricks like that?

Tado replied with the following irrelevant nonsense, what's this got to do with an end user? My query had nothing at all to do with Homekit. Thankfully they had to backtrack on their previous stance.

Everyone makes mistakes, but the attitude to people who'd given their product a shot utterly sucked.

As it happens the product if you've not tried it works well, especially with the radiator stats, and the app's pretty decent these days. So just mind they don't take out their bad commercial decisions with O2 out on you.

If they'd have done the right thing instead of pinning blame on me, I'd have changed my review to 4 star (to reflect the product) at this point. But as they didn't, I won't as the points all still hold.

Hello Stuart,

O2 always comerzialized only the V2 version of our product, never advertised as Home Kit enabled as when O2 was comercializing them HomeKit didn't even existed yet. When we released V3 Internet Bridge we did actively offered all existing customers this hardware to enable HomeKit integration for a reduced price, this offer and its advertising lasted almost a year. We've never offered that hardware for free to V2 customers.

About the current offer to upgrade to the V3+ app, as you are mentioning it, the offer for existing customers is still not available to O2 devices (or any other partners), but will soon be. However, we'd like to clarify that the new app can't grant you HomeKit access. You would require to purchase a V3 (or V3+) Internet Bridge to make your system compatible with HomeKit.

Best regards,
Your tadoº team

Originally 1-STAR

CCL offer next day delivery 7 days a week using DHL. Ordered a monitor at 1pm Saturday for delivery Sunday. Not a peep since, looks like they’re closed and won’t be dispatching as promised. Not a mention of a last order time on the site just a big claim they don’t back up with service.

Update: Having gone over the site extensively, seems hidden in the Terms and Conditions for the Next Day Delivery Guarantee it’s very clear they could never have delivered as promised:

Orders are only despatched and delivered on working days (Mon-Fri), so an order placed at 6pm on Friday would be despatched on Monday and would be delivered on Tuesday.

Would have been helpful to know that when the site offered me next day delivery on a Saturday for a fee of 8.99 when according to your own site that’s it’s not even possible for you to do as you don’t dispatch after Friday. ‘Delivery 7 days a week’ LOL that’s stretching the truth extremely thin. Add to that dispatch 5 days a week and don’t offer next day delivery when you can’t do it, hiding it away like that and letting customers suffer is just incompetence at best.

Nice one CCL, thanks a bunch.

Update 2: Contacted by CCL with an update this morning; appears to have been dispatched now, consistent with above. Reason given was: "this was not shipped Saturday due to an unexpected hold on our system. This hold has not [I presume now was meant] been removed but unfortunately, this will not be with you until tomorrow now"

Not a very convincing "explanation". So looks like as I predicted above, delivery will be Tuesday from a Saturday next day delivery order.

Vaguely apologetic ("sorry for any inconvenience") and no offer to refund the postage; I've had to ask - we'll see how that goes. Glad I paid with Paypal.

Update 3:
Got a refund after requesting one. Monitor arrived - no surprise - Tuesday. The reason given is inadequate and points to either a well known system failure or a smoke-and-mirrors excuse. I strongly suspect that if you repeated the order I placed on Saturday between 1PM and 2PM you'd end up with your gear on Tuesday and some sort of excuse. Some have suggested that the real reason is that they don't keep all those items in stock.

On the plus side the monitor is good (so far), thanks to Philips.