MM

MR MICHAEL NEILAN

Australia

Reviews

Review of Springbridge Direct


Rated 5 out of 5 stars

A prompt delivery service

A prompt delivery service

October 15, 2025

Reply from Springbridge Direct

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Review of Nespresso UK


Rated 2 out of 5 stars

No recycling bags delivered although onorder

Box left on doorstep late evening, only because I checked my emails before going to bed I found it had been delivered.
Requested 5 recycling bags. NON delivered. Tried ordering just bags on line but would not accept my order. Couldn’t find a customer service number so did chat live only to find it was closed

April 28, 2025
Unprompted review

Review of Toolstation


Rated 5 out of 5 stars

The staff went out of their way to help…

The staff went out of their way to help me find the right product for my needs

March 6, 2025

Reply from Toolstation

Thank you for your kind words! We're thrilled to hear you appreciate our helpful staff, reasonable prices, and comprehensive catalogue. We strive to make finding the perfect home comfort items a pleasant experience, and we're glad we've met your expectations. Kind regards, Alysha

Review of Holiday Extras

Review of Kiwi.com


Rated 5 out of 5 stars

excellent telephone response

after the frustrations of an inability to access the website the telephone call to the help line was quick and efficient to resolve our boarding pass issue

May 31, 2024

Reply from Kiwi.com

Dear Mr. Neilan,

Thank you for sharing your positive experience with Kiwi.com. We appreciate your patience and understanding during your call with our help line. We're glad we could efficiently resolve your boarding pass issue and make your trip smoother. Safe travels!

Best regards,
Customer Advocacy Team

Review of Springbridge Direct


Rated 5 out of 5 stars

A very quick response to an order…

A very quick response to an order placed over the weekend

April 20, 2024

Reply from Springbridge Direct

Hello MR MICHAEL NEILAN, thank you so much for taking the time to leave us another 5-star review. We're really pleased you were happy with our customer service.

Review of World of Books

Review of Emergency Assist

Review of Great Rail Journeys

Review of Springbridge Direct


Rated 5 out of 5 stars

Prompt delivery after purchase left…

Prompt delivery after purchase left precisely where requested

March 29, 2023

Reply from Springbridge Direct

Thank you so much for taking the time to leave us another 5-star review MR MICHAEL NEILAN. We're really pleased you were happy with our delivery service.

Review of Toolstation


Rated 5 out of 5 stars

Very helpful staff

Very helpful staff on the desk in Epsom, went to a lot of trouble looking for what I needed.

December 18, 2020

Reply from Toolstation

Good afternoon, thank you for taking the time to provide us with your feedback. Excellent customer service is one of our top priorities so it is great to hear our colleagues are doing this so brilliantly. Thank you again for your feedback and I am sure the team are looking forward to serving you again soon. Kind regards, Luisa

Review of DoYouSpain.com

Review of TopDog Travel Insurance

Review of Emergency Assist

Review of Emergency Assist


Rated 5 out of 5 stars

Great service with no fuss

Top driver Steve sorted out my Mercedes with no fuss and excellent knowledge of my car, he wasn't even stressed about having to push the car uphill out of the drive in order to connect the jump leads.

April 24, 2019
Unprompted review

Review of Virgin Wines


Rated 5 out of 5 stars

Always enjoy the wines purchased and…

Always enjoy the wines purchased and appreciate a good delivery system

January 2, 2019
Unprompted review

Reply from Virgin Wines

Thank you for your review Michael and we're pleased to hear you have been enjoying the wines and our delivery service. We hope your latest order for the Twelve of the Best Craft Wines White Case had been enjoyed over the festive period! Cheers, Andie @ VW

Review of PayingTooMuch

Review of BestForeignExchange

Review of webuyanycar


Rated 4 out of 5 stars

Overall satisfactory

Just disappointed that telephone messages were not responded to during the selling process which could have moved the transaction forward quicker instead of having to rush to meet the 7 day valuation deadline.

March 8, 2016
Unprompted review