SP

Spicy

United States

Reviews

Review of Ancestry.com


Rated 1 out of 5 stars

Ancestry estimate was correct 3 years ago

Ancestry estimate was correct 3 years ago. Not iw grows more absurd. I know my ancestral trail perfectly.
The current estimate is absurd.
It's even made news how Ancestry likes to make everyone more Irish and now more Scottish.
I do have both but to a much smaller degree.
The issue seems to be problem with ancestry's “reference panel groups”
These are self reported family trees of users that they rely on towards your ethnicity estimate.
Problem is is that like MANY family trees they're woefully incorrect.
These wishtrees are overly whitewashed and leave out POC elements.
I've had a top Dcotor who is a professor of DNA personally look at my autosomnal DNA.
He was 100% correct.
Ancestry in its current iteration is about 60% correct.

October 4, 2020
Unprompted review

Reply from Ancestry.com

Hi there, thanks for reaching out to us here on Trustpilot. We are sorry to hear you are unhappy with your updated results and will do our best to explain these updates further here!

Creating an ethnicity estimate based on your DNA sample is a complex process based on probability, statistics, shared DNA, the AncestryDNA database, and ongoing research and science. To estimate your genetic ethnicity, we compare your DNA to the DNA of people with deep family histories from specific parts of the world. This group of individuals is called our reference panel. The unique AncestryDNA reference panel is a collection of thousands of DNA samples from around the globe. It’s unique because most samples come from our database, and their heritage is verified through Ancestry family trees.

Identifying the best candidates for the reference panel is key to providing the most accurate ethnicity
estimate possible from a customer’s DNA sample. Under perfect circumstances, we would construct our reference panel using DNA samples from people who lived hundreds of years ago. Unfortunately, it is not yet possible to reliably sample historical populations in this way. Instead, we must rely on DNA samples collected from people alive today and focus on those who can trace their ancestry to a single geographic location or population group. All DNA samples also have to pass a rigorous vetting procedure before they are considered as a candidate for our reference panel. You can learn more about this in our Ethnicity White Paper which we will link here for you: https://support.ancestry.com/s/article/AncestryDNA-White-Papers

People from England may indeed be getting more Scotland with this update than they might expect given their family history. This is a natural consequence of trying to distinguish two closely related peoples apart at just the DNA level. This update is the first time we have been able to identify these four regions separately, so don’t be surprised if we are able to make more refinements to these regions in the future. Barry Starr, Ph.D., has also created a great article which explains why you may see more Scottish in your DNA with our most recent update: https://www.ancestry.com/corporate/blog/why-your-latest-results-could-include-more-scotland-in-your-ethnicity-estimates/

We hope this answer can be of some help to you and please rest assured that we will continue to use advances in science to enhance our customers’ experiences, which means that these results will evolve over time as the resolution of DNA estimates improves. Thanks again for getting in touch and we wish you all the best moving forward!

Review of ComplaintsBoard.com

Review of Chewy.com


Rated 1 out of 5 stars

Used to have best customer service

Updating this review after two years from 5 stars to 1 star. Customer service used to be fantastic. Now the nice reps in Ohio have been eclipsed by people in Florida who seem to hate customers and their pets.

October 29, 2019
Unprompted review

Review of Assembly Payments


Rated 1 out of 5 stars

Acting Illegally as USA Escrow service

This company handles Escrow services for Gumroad and Flippa.com in the USA.
Last year they were fined over 23k by State of Texas for not possessing any license to transmit money/act as an escrow agent.
According to many other states, they are unlicensed at this time.
This company is smug and pushy and threatening when you confront them about their lack of standing.
Even though they call themselves an Australian accredited company, they are based in USA in Delaware.
And offering any online service as Escrow agent without a license if highly illegal.
Avoid.
Update:
Some associated with AP tried ot claim they are DBA as escrowpaid on Cali Govt website. That's not true, but nice try.
Also flippa had to STOP using assembly payments and go back to escrow.com after everyone was alerted.

December 12, 2018
Unprompted review