11/ 10 FIVE STAR SERVICE
I wanted a sofa ,knew what I wanted and was fortunate enough to have a sales assistant- Sarah ,who went the extra 100 miles to ensure I got the best service .Sarah was knowledgable ,helped get me the best deal , explained everything so clearly and patiently ,went above and beyond to help my specific requirements with my sofa ,she had a sense of humor amd her approach was very human and very caring shes a credit to DFS and the store in ASHFORD KENT .ALL stores no matter what they sell should have a 'Sarah ' she made it a really enjoyable experience and was very professional .Thankyou Sarah and DFS.As another point the other staff were also very pleasent that I came across while browsing and it was a very happy friendly atmosphere ,I wasn't spending a great deal but was treated like a VIP
