First Class Vehicle, Living Quarters Below Speck,
The mobile home we picked up in Edinburgh was first rate, modern, clean, easy to drive and roomy. Just what was wanted for our visit to the Outer Hebrides.
The pickup was a bit of a trial, especially for us older folks, with all the technology needed for registering, when it had already been provided! We ( 3 of us)all thought it was an unnecessarily stressful time. We were very thankful for the young lady who put it all together for us in a couple of minutes.
On arriving at our friends house ( our first stop before boarding the ferry the following day) we checked the kitchen. It was found wanting in the utensil, cutlery and crockery departments. The oven grill too did not work. The toilet cassette was faulty.
Nothing of the above spoilt our holiday as we supplemented what was missing from our friends kitchen, but it was obvious that the kitting out of the van had not been done properly.
Those little things could have been so easily avoided.
Reply from Bunk Campers
Thank you for your feedback. We recommend if guests notice any faults with the vehicle to get in touch with our On Road Support team to they can resolve the issue as soon as possible while you are on hire. Our On Road Support team can be reached via the QR code in the vehicle or by phone. We're glad to hear overall you had a good holiday and hope to see you again soon.
