Alex De Pauw-Blades

United Kingdom

Reviews

Review of HempHash


Rated 5 out of 5 stars

Amazing just avoid DHL

Great selection and quality, but I had issues with DHL and order went missing. Cathy was super helpful and friendly, so I promptly received a replacement sent per DPD (which I usually select). Got an email the following week, missing order turned up at a local DHL collection point. I love the HH website, products, loyalty points and service but I recommend using DPD for speedy delivery, avoid DHL. Thanks again Cathy, you’re a star!

September 26, 2025
Unprompted review

Reply from HempHash

Hi Alex, thank you for your review, we're sorry to hear about the delivery issue with DHL, but we're glad the replacement arrived quickly via DPD and that the missing order was recovered. We'll consider your delivery recommendation :)

Review of Direct Ferries


Rated 4 out of 5 stars

Easy to use and book tickets

Easy to navigate and book tickets, but deducted 1 star because I could not upgrade to Club Lounge after booking (only while booking) and it wouldn’t let me track my ferry (Oscar Wilde, Irish Ferries). Will definitely use again and either add Club Lounge while booking or simply do the upgrade on-board at the ship’s reception desk.

September 18, 2025
Unprompted review

Review of Box.co.uk


Rated 2 out of 5 stars

Cannot register or place order

Zak and Sam were friendly and helpful both via email and telephone, but a few tech issues meant I couldn’t place my order. Ironically for a tech retailer, it seems impossible to register an account on an iPhone with the latest iOS because after entering my details to register and accepting the Ts&Cs, it won’t let me scroll down to create my account. The discount codes I received for my birthday and signing up to their newsletter don’t seem to work when I try checkout as a guest. Sadly cannot place my order or register for an account. Frustrating, so rated a mere 2 stars for Zak and Sam who were great to deal with.

September 24, 2025
Unprompted review

Reply from Box.co.uk

Hi Alex, we apologise for the inconvenience you've experienced while trying to place your order. We've tried reaching you by phone to help resolve this and can certainly honour your sign-up discount code. We can also assist you with placing the order directly. Please email us on customerservice@box.co.uk or call us on 020 3337 8950, and we’ll be happy to help right away.

Review of New Era Cap Europe


Rated 5 out of 5 stars

Flawless

Was looking for a more sporting cap to wear while playing tennis. Easy to search and filter results, great selection of styles and excellent quality. Delivered promptly with tracking, courier was very friendly. Flawless order process, highly recommend.

June 12, 2025

Review of Yourselfirst


Rated 1 out of 5 stars

Misleading (not free) and pressure selling

Yet another misleading career test falsely advertising to be free on Google. Yet another countdown pressuring you into paying for your results. Nothing new here, just another waste of time.

April 29, 2025
Unprompted review

Reply from Yourselfirst

Hi Alex, thank you for your review. We’re sorry the experience felt misleading — that was never our intention. The pricing and subscription details are shown before sign-up, but we understand how this can still feel unclear. Your feedback is important and we’re reviewing our communication to ensure it's more transparent moving forward.

Review of brainmanager.co.uk


Rated 1 out of 5 stars

Misleading (not free) and pressure selling

Advertised on Google as Free Career Aptitude Test. The results aren’t free. At no point during the questions did it mention that you have to pay for the results. At the end it counts down from 10 minutes for you to decide whether you want to pay a discounted price. Misleading and pressure selling. Utter waste of time.

April 29, 2025
Unprompted review

Review of PowerBulbs.com


Rated 5 out of 5 stars

Great value, great service!

My headlights were about as bright as candlesticks. After doing some research, I found a good deal on OSRAM Cool Blue Intense bulbs and also ordered Philips sidelights with discount code PBDEAL. Delivery was within 3 days and it all went flawless, so I recommended PowerBulbs to my brother and several friends. Would highly recommend this retailer to anyone and it’s so easy to find the right bulbs by putting in your car’s registration. Great value, great service, top marks!

January 17, 2025
Unprompted review

Reply from PowerBulbs.com

Thank you for your great comments regarding the level of service you received. Much appreciated.

Review of 1st CENTRAL Insurance


Rated 5 out of 5 stars

Fantastic cover & customer service!

I’m not often compelled to review an insurance company, but I was truly grateful for their help and understanding. Cindy answered my call after I made an error setting up payment and was ever so friendly and supportive. She empathised with my situation and security concerns surrounding card payments and swiftly changed my policy to direct debit in order to collect future payments. I purchased my car insurance policy online and must have overlooked something during the initial payment process, which was my fault entirely as I was so excited when I got my new car. Cindy’s kind and helpful approach really put me at ease and made me feel confident that I have chosen a great insurance company which not only offers fantastic cover, but also a fantastic level of customer service. Thanks again!

February 14, 2025
Unprompted review

Reply from 1st CENTRAL Insurance

Hi Alex,

Thank you so much for your feedback. Our team works hard to be as knowledgeable and helpful as possible to make your experience easy and simple. So, it's great to hear of the service you had from Cindy. I'll be sure to get this passed on.

Thanks for choosing 1st Central.

Ashley

Review of Auto Car Paint UK


Rated 5 out of 5 stars

Perfect match and great service!

Fantastic touch up paints and service from Dylan. I have recommended him on our car owner pages and if you’re looking at this review, I highly recommend you buy from this website! Generous amount of paint supplied for touch-ups, matched to perfection (even pearl and mica). Will continue to use in future, for any car!

January 10, 2025
Unprompted review

Review of QD Stores


Rated 5 out of 5 stars

Friendly helpful service from Bella

Bella from the online customer service team was very friendly and helpful. Looking forward to my Christmas tree and lights arriving soon. Thanks again, Bella!

November 7, 2024
Unprompted review

Reply from QD Stores

Good day,

Thank you so much for your lovely review! I’m so glad I could help and that you had a great experience. I hope your Christmas tree and lights bring lots of festive joy. Wishing you a wonderful holiday season! Thank you again!

Kind regards,

Bella

Review of HomeServe UK


Rated 5 out of 5 stars

Speedy and efficient, excellent!

Leak under the bathroom sink was fixed the same day. The service was excellent, the engineer was friendly and efficient. I was pleasantly surprised with how fast HomeServe could attend and it gave me peace of mind knowing I have a policy.

September 17, 2024
Unprompted review

Reply from HomeServe UK

Thanks for sharing a top-mark review Alex, it's great to know your new policy provides peace of mind.

Alex
Here To Help Team

Review of Post Office


Rated 1 out of 5 stars

Ghastly service

No human to speak with and your team takes up to 15 working days to respond. Unfathomable how this is acceptable. Should take a close look at Deutsche Post or Post NL and take notes! How your organisation is still operational baffles me. From birthday cards to diplomatic documents, nothing is safe with you. Branches shut whenever they please and without prior notice. An entire week of not being able to collect or post anything and that’s considered normal. Ghastly service.

September 12, 2024
Unprompted review

Review of Deliveroo


Rated 1 out of 5 stars

Invalid app offers, very poor service

Deleted my account after over a week of app promo codes and restaurant offers such as free delivery not being deducted at checkout. All orders adhered to terms and exceeded minimum order values. Customer service is appalling, both over the phone and via email. Repeatedly asking for the same details and evidence, all of which were provided by email. Zero effort for customer retention has lost them my business, confidence and loyalty. Goodbye Deliveroo!

July 23, 2024
Unprompted review

Review of Theplasticman


Rated 5 out of 5 stars

Perfect cuts at great prices!

I’m happy I found this company. Easy to use website with lots of options, choices and finishes. Did perfect cuts, long thin pieces for my project, and a reasonable delivery charge. Was kept updated and sent tracking. Top marks, thanks again!

January 17, 2024

Reply from Theplasticman

Hi Alex, thanks so much!

Review of Energy Ombudsman


Rated 5 out of 5 stars

Very helpful, great result!

Very helpful and understanding, offering a friendly and efficient mediation service. Thanks for the great result!

October 10, 2023
Unprompted review

Reply from Energy Ombudsman

You're welcome, Alex! We are glad we were able to help!

Review of Victorian Plumbing


Rated 5 out of 5 stars

Great service, memorable experience!

After placing several orders, checking glass and other items upon arrival, some minor things were overlooked by myself. Thankfully Hannah Alker was so kind and helpful to offer a suitable solution. Wonderful shower enclosure, basin tap and other bathroom fittings. Thanks again for making it a memorable experience!

September 8, 2023
Unprompted review

Reply from Victorian Plumbing

Hello Alex,

Thank you for your recent Trustpilot review.

I am really glad to hear that you are pleased with the service provided by Hannah!

We really do appreciate your feedback, so thank you for taking the time to do this for us.

If you require any further assistance, please do not hesitate to contact myself or our live chat team.

Paige @ VP

Review of East Coast Fencing


Rated 5 out of 5 stars

Quality panels and privacy trellis

Heavy duty panels and privacy trellis are top quality and in perfect condition so clearly inspected before dispatch. Delivery was flawless, all left neat and tidy by the garage, done before I even got dressed so no hassle at all. Top marks, happily recommended, thanks again!

June 24, 2023
Unprompted review

Review of Tile Fix Direct


Rated 5 out of 5 stars

Highly recommended

Large order of Marmox fulfilled in record time at a competitive price. Excellent service from both company and the courier, pallets arrived early and everything was flawless. Highly recommended company, pleasure to do business with. Will most definitely use them again in future.

June 2, 2023
Unprompted review

Review of Grasslands Nursery


Rated 1 out of 5 stars

I won’t buy anymore.

This was one of my trusted nurseries, but recent orders made me change my mind. When I lived closer they would deliver in their own vans, but since moving I’ve had several issues which were not just courier related. Plants often arrive damaged, poorly packaged or not secured at all. Difficult to get replacements, I was initially fobbed off after spending 50 on just two plants. Their decline of quality in service and fulfilment changed my mind. I won’t buy from Grasslands anymore, or even contact them about damaged plants.

May 23, 2023
Unprompted review

Review of Gardening Express


Rated 1 out of 5 stars

Slow dispatch & poor service

I regret chasing my order after not receiving an update during the week. The response I got was cold and unapologetic, seemingly couldn’t care less. The automated responses contain more charm & personality. I was chasing my order because I wanted to purchase more of the large plants before they sold out. I think I’ll give it a miss, I wouldn’t want to burden their customer service angents again. Poor service, lost my custom. PS: after over a year they had the audacity to challenge this review and try have it removed, so I deducted yet another star for trying to cheat their reviews on Trustpilot.

October 22, 2025
Unprompted review

Reply from Gardening Express

Good morning

Sorry to hear of the issues experienced.

Our dispatch time is on average 3-5 working days, however due to the bank holiday weekend we have just had this will impact due to being non-business days and limited courier collections being available.

I do apologise once again.

Kindest Regards
Rosie
Gardening Express