Alex De Pauw-Blades

Great selection and quality, but I had issues with DHL and order went missing. Cathy was super helpful and friendly, so I promptly received a replacement sent per DPD (which I usually select). Got an email the following week, missing order turned up at a local DHL collection point. I love the HH website, products, loyalty points and service but I recommend using DPD for speedy delivery, avoid DHL. Thanks again Cathy, you’re a star!

Easy to navigate and book tickets, but deducted 1 star because I could not upgrade to Club Lounge after booking (only while booking) and it wouldn’t let me track my ferry (Oscar Wilde, Irish Ferries). Will definitely use again and either add Club Lounge while booking or simply do the upgrade on-board at the ship’s reception desk.

Zak and Sam were friendly and helpful both via email and telephone, but a few tech issues meant I couldn’t place my order. Ironically for a tech retailer, it seems impossible to register an account on an iPhone with the latest iOS because after entering my details to register and accepting the Ts&Cs, it won’t let me scroll down to create my account. The discount codes I received for my birthday and signing up to their newsletter don’t seem to work when I try checkout as a guest. Sadly cannot place my order or register for an account. Frustrating, so rated a mere 2 stars for Zak and Sam who were great to deal with.

Was looking for a more sporting cap to wear while playing tennis. Easy to search and filter results, great selection of styles and excellent quality. Delivered promptly with tracking, courier was very friendly. Flawless order process, highly recommend.

Yet another misleading career test falsely advertising to be free on Google. Yet another countdown pressuring you into paying for your results. Nothing new here, just another waste of time.

Advertised on Google as Free Career Aptitude Test. The results aren’t free. At no point during the questions did it mention that you have to pay for the results. At the end it counts down from 10 minutes for you to decide whether you want to pay a discounted price. Misleading and pressure selling. Utter waste of time.

My headlights were about as bright as candlesticks. After doing some research, I found a good deal on OSRAM Cool Blue Intense bulbs and also ordered Philips sidelights with discount code PBDEAL. Delivery was within 3 days and it all went flawless, so I recommended PowerBulbs to my brother and several friends. Would highly recommend this retailer to anyone and it’s so easy to find the right bulbs by putting in your car’s registration. Great value, great service, top marks!

I’m not often compelled to review an insurance company, but I was truly grateful for their help and understanding. Cindy answered my call after I made an error setting up payment and was ever so friendly and supportive. She empathised with my situation and security concerns surrounding card payments and swiftly changed my policy to direct debit in order to collect future payments. I purchased my car insurance policy online and must have overlooked something during the initial payment process, which was my fault entirely as I was so excited when I got my new car. Cindy’s kind and helpful approach really put me at ease and made me feel confident that I have chosen a great insurance company which not only offers fantastic cover, but also a fantastic level of customer service. Thanks again!

Fantastic touch up paints and service from Dylan. I have recommended him on our car owner pages and if you’re looking at this review, I highly recommend you buy from this website! Generous amount of paint supplied for touch-ups, matched to perfection (even pearl and mica). Will continue to use in future, for any car!

Bella from the online customer service team was very friendly and helpful. Looking forward to my Christmas tree and lights arriving soon. Thanks again, Bella!

Leak under the bathroom sink was fixed the same day. The service was excellent, the engineer was friendly and efficient. I was pleasantly surprised with how fast HomeServe could attend and it gave me peace of mind knowing I have a policy.

No human to speak with and your team takes up to 15 working days to respond. Unfathomable how this is acceptable. Should take a close look at Deutsche Post or Post NL and take notes! How your organisation is still operational baffles me. From birthday cards to diplomatic documents, nothing is safe with you. Branches shut whenever they please and without prior notice. An entire week of not being able to collect or post anything and that’s considered normal. Ghastly service.

Deleted my account after over a week of app promo codes and restaurant offers such as free delivery not being deducted at checkout. All orders adhered to terms and exceeded minimum order values. Customer service is appalling, both over the phone and via email. Repeatedly asking for the same details and evidence, all of which were provided by email. Zero effort for customer retention has lost them my business, confidence and loyalty. Goodbye Deliveroo!

I’m happy I found this company. Easy to use website with lots of options, choices and finishes. Did perfect cuts, long thin pieces for my project, and a reasonable delivery charge. Was kept updated and sent tracking. Top marks, thanks again!

Very helpful and understanding, offering a friendly and efficient mediation service. Thanks for the great result!

After placing several orders, checking glass and other items upon arrival, some minor things were overlooked by myself. Thankfully Hannah Alker was so kind and helpful to offer a suitable solution. Wonderful shower enclosure, basin tap and other bathroom fittings. Thanks again for making it a memorable experience!

Heavy duty panels and privacy trellis are top quality and in perfect condition so clearly inspected before dispatch. Delivery was flawless, all left neat and tidy by the garage, done before I even got dressed so no hassle at all. Top marks, happily recommended, thanks again!

Large order of Marmox fulfilled in record time at a competitive price. Excellent service from both company and the courier, pallets arrived early and everything was flawless. Highly recommended company, pleasure to do business with. Will most definitely use them again in future.

This was one of my trusted nurseries, but recent orders made me change my mind. When I lived closer they would deliver in their own vans, but since moving I’ve had several issues which were not just courier related. Plants often arrive damaged, poorly packaged or not secured at all. Difficult to get replacements, I was initially fobbed off after spending 50 on just two plants. Their decline of quality in service and fulfilment changed my mind. I won’t buy from Grasslands anymore, or even contact them about damaged plants.

I regret chasing my order after not receiving an update during the week. The response I got was cold and unapologetic, seemingly couldn’t care less. The automated responses contain more charm & personality. I was chasing my order because I wanted to purchase more of the large plants before they sold out. I think I’ll give it a miss, I wouldn’t want to burden their customer service angents again. Poor service, lost my custom. PS: after over a year they had the audacity to challenge this review and try have it removed, so I deducted yet another star for trying to cheat their reviews on Trustpilot.