Elaine Lyons

United Kingdom

Reviews

Review of InPost UK

Review of Stubble & Co


Rated 5 out of 5 stars

Jemma was amazing!

Jemma was amazing!
Super helpful with a request that could very easily have been managed differently.
Thanks so much for reminding me that there are decent people around :)

May 22, 2025
Unprompted review

Review of Victorian Plumbing


Rated 5 out of 5 stars

Fran Clover was exceptionally kind and…

Fran Clover was exceptionally kind and professional, dealing with my query and issue in an extremely timely manner.
Thanks so much for your understanding and help.
Really appreciate it.

March 15, 2025
Unprompted review

Reply from Victorian Plumbing

Hello,

Thank you for your recent Trustpilot review.

I am glad to hear that you are pleased with the service provided by Fran.

We appreciate your feedback, so thank you for taking the time to do this for us.

Thanks, Jordan @ VP

Review of Ideal Heating


Rated 5 out of 5 stars

Super professional engineer.

Super professional engineer.
Really nice and efficient.
Thank you

February 27, 2025

Reply from Ideal Heating

Good morning Elaine,

Thank you for your 5-star review.

It is great to hear that our engineer was pleasant and efficient.

Kind regards
Niamh
Ideal Heating

Review of GP at Hand

Review of InPost UK

Review of ArrowXL by JP Home


Rated 4 out of 5 stars

Reply from ArrowXL by JP Home

Thank you for taking the time to leave a positive review for ArrowXL. We will ensure that your feedback is passed on to the relevant department. Many thanks, Connor

Review of Victorian Plumbing


Rated 5 out of 5 stars

Ellis Rawsthorne was so so helpful…

Ellis Rawsthorne was so so helpful depsite my query being my own fault.
So supportive and understanding.
Couldn't have hoped for better service.

THANKS

April 11, 2024
Unprompted review

Reply from Victorian Plumbing

Hi Elaine.

Thank you for such a lovely review.

I will make sure Ellis knows how happy you are with the service provided.

We really do appreciate your feedback, so thank you for taking the time to do this for us.

Chris @VP

Review of Victorian Plumbing


Rated 5 out of 5 stars

Super efficient and professional.

Super efficient and professional.
Easy website to navigate and responsive staff.
Thanks Matt :)

March 28, 2024
Unprompted review

Reply from Victorian Plumbing

Hello Elaine,

Thank you for your recent Trustpilot review.

I am really glad to hear that you are pleased with the service provided by Matt.

We really do appreciate your feedback, so thank you for taking the time to do this for us.

If you require any further assistance, please do not hesitate to contact myself or our live chat team.

Lindsey @VP

Review of Victorian Plumbing


Rated 5 out of 5 stars

John Garth is a superstar!

John Garth is a superstar!
So helpful, speedy and efficient.

Thanks so much :)

March 26, 2024
Unprompted review

Reply from Victorian Plumbing

Hello Elaine,

Thank you for your recent Trustpilot review.

I am really glad to hear that you are pleased with the service provided by John.

We really do appreciate your feedback, so thank you for taking the time to do this for us.

Jonny @ vp

Review of Millets


Rated 1 out of 5 stars

Not fit for use

Unfortunately this roll mat was not as expected.
It is too short despite the dimensions.
It doesn’t stay in place and not padded enough.
Not fit for use.
Disappointing :(

September 29, 2021

Reply from Millets

Good morning Elaine, thank you for taking the time to leave a review.

We're sorry to hear that your order was not as we expected, and that the product isn't suitable for your needs.

Please contact us at onlinereviews@jdplc.com quoting your review reference #10007400 and your order details so we can assist you with this.

We look forward to hearing from you.

Kind regards,
Alfie
Millets Online Review Team.

Review of Sweaty Betty


Rated 5 out of 5 stars

Super customer service!!

Super customer service!!
Excelling themselves every time!!
Tori, Megan and Miquel have been AMAZING!!!
Thanks so so much!

April 26, 2021
Unprompted review

Reply from Sweaty Betty

Hello Elaine,

Thank you for taking the time to share such lovely feedback with us. We are so happy to hear that you have received great service from Tori, Megan and Miquel and they have been able to resolve your issue promptly.

I'll be sure to pass on your kind words over to her and we look forward to assisting you again in the future.

Have a lovely rest of your day

Kind Regards,
May
Customer Care Advisor

Review of Sweaty Betty


Rated 5 out of 5 stars

Incredible customer service from Sweaty…

Incredible customer service from Sweaty Betty!!
Particularly Miquel and Megan!
So so helpful and obliging!!
Can’t beat for Sweaty Betty for quality not only in their clothes!!

Thanks so much

April 17, 2021
Unprompted review

Reply from Sweaty Betty

Hi Elaine,

Thank you so much for taking the time to share such lovely feedback with us.

We are delighted to hear Miquel and Megan both provided incredible service and were able to resolve your query.

We hope you enjoy your new item/s and we look forward to assisting you again soon.

Kind Regards
Delveen
Customer Care

Review of Sweaty Betty


Rated 5 out of 5 stars

Absolutely amazing customer service!!

Absolutely amazing customer service!!
I’ve never experienced such a prompt, polite and professional service!!!
Nothing was too much!!
Kotryna especially was so helpful!!! She is such a star!!
Sweaty Betty are lucky to have her working for them :)

Thanks again SB, always my favourite active wear!!
Three cheers for your NHS discount too!!!
Xxx

March 5, 2021
Unprompted review

Reply from Sweaty Betty

Hi Elaine,

Thank you for taking the time to share such lovely feedback with us.

We are so happy to hear that you have received great service from our team and Kotryna has been able to resolve your issue promptly.

We look forward to assisting you again in the future.

Kind Regards,
Jaz
Customer Care Advisor

Review of Baker Ross


Rated 1 out of 5 stars

I have yet to receive my item

I have yet to receive my item. Ordered Apr 1st and not yet received or any updates regarding status of delivery.
Disappointing

April 22, 2020
Unprompted review

Reply from Baker Ross

We are sorry to hear that you have not received your parcel as of yet. Someone from our Customer Service Team will contact you shortly.
Kind regards
The Baker Ross Team

Review of National Express

Review of Shuttle Direct


Rated 2 out of 5 stars

Disappointing

Booking error resulted in confusion on collection from airport.
Transfer took 2.5 hours from the airport when usually it takes 45-60 minutes.
Unfortunately I had to cancel the return journey as I feared I would miss my flight.
I had to book a return transfer with an alternative company.

May 10, 2019
Unprompted review

Review of Shuttle Direct


Rated 3 out of 5 stars

Disappointing

Error in booking which caused a lot of confusion on collection at airport.
After a while it was agreed to drop me at my original selected destination but the transfer took double and a half what it should have.
Due to the journey being so long I had to cancel my return trip as I feared I would miss my flight.
Good response from the company re my concerns but hassle caused initially was not a great start to my holiday nor was booking a new transfer with another company.
Disappointing.

May 9, 2019
Unprompted review

Review of Evri

Review of Compare The Man And Van


Rated 5 out of 5 stars

Absolutely amazing!!!!

Absolutely amazing!!!!
The two lads Tim/Taf were incredible!! Super friendly, helpful and most of all professional!
I had most things ready for them but all the hard bits....they did for me :)
Completed the move in under 2 hours and couldn’t have done it without these two!!
Highly recommend!!
Thanks lads xx

December 10, 2018
Unprompted review

Reply from Compare The Man And Van

Dear Elaine

Thank you for your lovely review. We are very happy to hear Tim and Taf were helpful and professional.

We hope to be able to help you again in the future.

Wishing you all the best,

Gary
Compare the Man and Van