United Kingdom
Review of National Plastics
Good selection of shower panels.
Very fast sample delivery
Overnight order delivery - just let down by delay with carrier.
Very well packed but 2 trims damaged on arrival - replacements sent straight away - great service
Reply from National Plastics
Thank you for your review.
We are pleased that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Review of Elixir Garden Supplies
Great choice of products at competitive prices and prompt delivery.
Review of Love Garden Birds
Review of Yodel by InPost
Delivery ordered as 72 hours took 2 weeks.
It took so long that the Sender agreed to it being lost in transit and to organise a refund.
Reply from Yodel by InPost
Hi Trevor, I apologise for the inconvenience you've experienced with the delayed delivery of your parcel. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Review of TopCashback
Very easy system to transfer to reward wallet & then to choose voucher
Review of Toolstation
online order prepared for collection very quickly.
all items correctly picked & ready to collect.
Reply from Toolstation
Thank you for the review. I am pleased to hear you had a great experience with ourselves and I will ensure your feedback is passed on to the relevant department. We always love to hear from a happy customer. Kind regards, Callum
Review of GardenBird
Review of Howe Tools Ltd
Review of Online Insulation
Great price on insulation and helpful comms on delivery.
Reply from Online Insulation
Thanks for your order Trevor and spending the time to review us.
Review of GardenBird
Review of XDP
The parcel was a special tree which took XPD 10 days to deliver. By the time it arrived the box had been torn in half & 3 branches snapped off the tree making it a ruined specimen. We hope the senders manage to claim a full refund for the value of the tree from XDP.
Reply from XDP
Good morning, Trevor,
We sincerely apologise for the unfortunate condition in which your special tree arrived. It is disheartening to hear about the extended delivery time, as well as the damage sustained during transit. This falls well below the standards we aim to uphold.
We strive to provide the best services to our customers, and we apologise for any inconvenience that you may have experienced. If you have any delivery dispute, we kindly suggest to please contact your supplier directly who will advise the next steps.
Once again, we sincerely apologise for the inconvenience this has caused you.
Kind Regards,
XDP
Review of PF Jones
Very helpful telephone advice on purchase and very fast delivery.
Helpful advice on a wiring problem.
Only negative was incorrect information on towbar bumper cut where the cut needed was much deeper than shown on the diagram, but this is probably due to towbar manufacturer, not p f jones.
Review of first direct
Easy log on and easy to carry out tasks, brilliant.
Reply from first direct
Thanks, Trevor. That is exactly what we like to hear. I hope you enjoy the rest of your day. - Darren.
Review of Churchill
Reply from Churchill
Hi Trevor. I'm glad you found the website easy to use. Rach
Review of Watson Ramsbottom
Full information on costs provided from the outset.
Prompt attention throughout the sale, unlike the action from the purchaser's solicitors who dragged out the process.
Review of Prestige Flowers
Delivery was fine and on time.
However, probably with the heat some of the roses appeared to be past their best, too far open and starting to discolour on the outer petals when the bouquet was received.
Reply from Prestige Flowers
Hello Trevor,
Thank you for your 4* review.
To maintain the freshness of the bouquet throughout the journey, we include an Aqua Pack/Liquid Gel. This innovative pack contains water and essential nutrients that help nourish the flowers, allowing them to stay fresh and vibrant upon arrival.
Thank you,
Rosie
Review of Prestige Flowers
Great website but with very slow broadband, pages take a long time to load.
Reply from Prestige Flowers
Hello Trevor,
Thank you for your feedback regarding the website. We are sorry for any inconvenience caused while placing your order with us. Our aim is to provide a stress-free order process for our customers, so this is disappointing to hear. I will feed this back to our team.
Review of CarGurus
very helpful to get daily updates.
downside is that they are too vague - not specific to model requested.
Review of Yodel by InPost
Parcel kindly brought inside as it was very heavy.
Review of Yodel by InPost
