CC

Carol C

United Kingdom

Reviews

Review of Bower Collective


Rated 5 out of 5 stars

Good quality product

Although a bit on the expensive side the products are really good, and no waste either as you return packaging for re-use.

March 4, 2025

Review of Rieker Shoes


Rated 1 out of 5 stars

I'm so disappointed with Riekers…

I'm so disappointed with Riekers customer service. I wrote to advise them of a problem I'd had with their hook and loop ladies shoes and the only reply I had was that they'd let their designers know. There is a major problem with the hook and loop shoes where there is stitching as part of the sole. Bring only a thread, it wears out so quickly, like in less than 6 wears. I bought a pair for a wedding, wore once and kept for best. When another came on with similar pattern same style I bought it as it was so comfy. I then started wearing first pair more regularly. They fell apart and I put it down to just a faulty pair. But when 2nd pair did the same I looked more closely and thought I'd advise Rieker. The apology was basically we haven't had any other complaints, so I don't consider that an apology. There was just a sentence saying we'll advise our design team. Very disappointing.

July 13, 2024
Unprompted review

Review of Wessex Water


Rated 5 out of 5 stars

Sorted problem same day

Sorted problem same day. All good.

July 30, 2024

Reply from Wessex Water

Hi Carol, thanks for your five-star review and for these kind words. It's a pleasure to hear our service was quick and efficient. Our web chat team are always happy to help, so please don't hesitate to contact us if you need anything else in future. Will

Review of Superdry


Rated 4 out of 5 stars

Poor exchange experience

I have just edited my review up to 4 stars because Superdry have got back to me now and explained a lot. If you want to contact their customer support it's definitely better to talk to 5hem via messenger on their Facebook page than their chat ie email. The person replying to me was very helpful.


The order was as I requested but because the bandeau bikini tops are so much bigger than the triangular type, I needed different sizes than I ordered.
I returned one top and matching bottom and have had the money back for that so all good there. (Style didn't suit)
I have kept one top and matching bottom as both fitted, together with 2 further bottoms. The tops to match these were bandeau type so I needed to exchange these two tops for the size smaller. One of these has now turned up so I can keep the bottoms as well. The other top I received was the same one I'd returned and is too big. When I requested an exchange to the smaller size it was available. Because they have taken so long and sent me the wrong size the correct size top is now out of stock. So I need to return that together with the bottoms I was going to keep as I don't have a top to go with them. Finally the remaining bikini bottoms were too big and I knew the correct sized ones were out of stock so I sent back both the bottoms and top (the top fitted) to be exchanged for a different bikini which at that time was available. They sent me the exact same bottoms back, together with a smaller top, so I will have to return these items too now. Also the bikini top and bottom I wanted to exchange them for is now out of stock in my size. So altogether a bit of a mess up! I messaged them before they'd sent out the exchanges to say they'd messed up but they took so long to reply (I still haven't heard from them) that I have ended up with even more items having to be returned. Whoever reads the exchange request form needs to be more accurate.

January 17, 2024

Review of Yodel by InPost


Rated 5 out of 5 stars

Reliable and professional

Our local driver is friendly and always rings the bell and waits to have delivery to us. Very reliable too.

December 20, 2023

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Gowallpaper Ltd

Review of Hellosockets


Rated 5 out of 5 stars

Excellent service

Excellent service. Good products at good prices

November 7, 2021

Reply from Hellosockets

Hi Carol

Thank you for your review and we appreciate the amazing feedback.

We're happy to hear we offer excellent service with good prices and products.

Many thanks

The Hello Sockets Team

Review of PayingTooMuch


Rated 5 out of 5 stars

Very good search engine

Very good search engine, easy to use

August 16, 2021

Reply from PayingTooMuch

Hello Carol,

Thank you for your feedback,

We're pleased that you liked our website and that you were able to get the cover you needed through PayingTooMuch.com

Kind regards

Review of Complete Sign Illumination


Rated 3 out of 5 stars

A long saga!

A long saga! (Updated)(Illumination.co.uk) Ordered an LED light fitment with a mirror glass surround. Waiting for fourth replacement mirror surround to light and they either arrive damaged, or are already chipped before sending them.
They won't answer the phone now. Thank goodness I didn't spend more.
Answered email and I have had money refunded. (Unfortunately because it was in £ to Euros and then back again I haven't been refunded the full amount but hey ho! I have had nearly all of it back. If they could sort out their packaging all would be ok.

August 26, 2020
Unprompted review

Review of Vibrant Doors


Rated 5 out of 5 stars

Really helpful

Really helpful. Gave me heaps of advice and answered lots of my queries. Also very well priced.
Would recommend them to anyone wanting new doors. Thank you

August 26, 2020
Unprompted review

Reply from Vibrant Doors

Thanks Carol!

Review of Watches2u.com


Rated 4 out of 5 stars

Lovely looking watch.

The watch is great but the instructions in the box aren't brilliant in that they are wrong in telling you how to charge the watch first time. Also it doesn't mention the solar power in the instructions write up. However once I got some links taken out of the bracelet it fits well. I like the look of it too.

June 14, 2020
Unprompted review

Review of Animed

Review of ao.com


Rated 5 out of 5 stars

Reliable and good value.

April 15, 2020
Unprompted review

Reply from ao.com

Good morning

Thanks for the brilliant feedback following your experience with us. We hope to see you again the next time you need a new appliance.

Kind regards

Holly - ao.com

Review of Scout Store


Rated 5 out of 5 stars

Very reliable

Very reliable, and fast service.

February 21, 2020
Unprompted review

Reply from Scout Store

Hi Carol,

Thanks for taking the time to feedback on your positive experience with us.

If there's anything you need help with, just get in touch with customer service.

Many thanks,
Scout Store

Review of Rickshaw Travel


Rated 4 out of 5 stars

We booked a couple's holiday to West…

First Canadian Trip. We booked a couple's holiday to West Canada and had a lovely time, despite a cancelled flight and then a delayed flight. Rickshaw Travel warned the car hire company for me that we would be late. Our only issue really was that I thought we'd paid for everything I advance when we paid Rickshaw Travel, (except for some breakfasts and other meals,) but were hit with a one way car-hire charge that I thought had been paid locally by Kanata, and hadn't. Not a nice start to the holiday after the delay, and then a hard sell with the car hire company trying to suggest that the car wasn't suitable and that we also needed sat nav. All of which would have cost nearly £300 at the beginning of an expensive holiday. Some of Kanata travels directions were not that great, and we ended up travelling in the wrong direction on leaving the airport. Also some other places we went round and round until we found the hotel. Some of the places we stayed at were magical and I wouldn't have found them if I hadn't booked through Rickshaw Travel. These include Bear Hills Lodge in Jasper, Alpine Meadows outside Clearwater (I'm glad I asked for a kitchen as it's in the middle of nowhere) and Hidden Cove Lodge near Telegraph Cove - the last being particularly memorable. I wish I'd spent a whole week there, despite one of their staff being "unhelpful" to say the least! To go to Tofino after Hidden Cove was a bit of a let down. The lodge at Tofino was OK but it was all too busy for us. Harrison Hot Springs we didn't like and wouldn't return. Canmore we loved, but would stay at a smaller hotel. I'm really glad we took 23 days over what was advertised as a 15 day tour. It meant we could see far more at those places and not be so rushed.

October 9, 2019
Unprompted review

Reply from Rickshaw Travel

Hi Carol, thanks so much for your review of you recent Canadian adventure. I am so pleased to hear that you had a lovely time away! With regards the one-way hire car charge for picking-up your car in Calgary, this was detailed in your initial itinerary that was sent to you, but I am sorry if you feel this was not sufficiently clear. It's also great to that you loved some of the unique accommodation that we offer including your stay in Jasper and the Wells Gray National Park. Any feedback is always really useful, so thank you so much for all of your other comments, we'll certainly pass these onto our local partners to help continually improve the experience for future customers.

Review of Travel FX

Review of Taps UK


Rated 5 out of 5 stars

Sink and tap a good price and arrived…

Sink and tap a good price and arrived as stated. When I thought we had a problem with the plumbing kit, they contacted the manufacturer immediately and it was sorted extremely quickly. Very helpful.

August 22, 2019
Unprompted review

Review of Furdeco


Rated 5 out of 5 stars

Helpful and friendly delivery company

Very helpful deliverers who went out of their way to get items too me. Lorry Blocking road so walked about 200m with heavy double sink. Waited while items checked. Very polite.

August 6, 2019
Unprompted review

Review of addcar rental


Rated 1 out of 5 stars

Still not received our deposit back

Still not received our deposit back. No sign of it. Despite returning car, clean etc on 17th June. Also they didn't respond or even acknowledge my comments about having to push my mother in her wheelchair over bumpy ground. (This is in Zakynthos.) When the description says location is Zakynthos airport, it isn't in the terminal but in a road opposite about 200m away, which doesn't sound much but is when there isn't a proper walkway to get there and you have to cross a busy road. Be aware about the fact that you could be charged for cleaning the car if it arrives back with sand in it!

July 18, 2019
Unprompted review

Reply from addcar rental

Hello Carol we are sorry when our customers do not have a good experience with the company. Your deposit has been released by us but the bank has a deadline to return your money to your credit card. Thank you for choosing addCar!

Review of UKHS.tv


Rated 5 out of 5 stars

change from 1 to 5 stars

Got the part, fits great. Change my previous rating to five stars.

June 24, 2019
Unprompted review

Reply from UKHS.tv

Dear Carol,

Thank you for your updated review and pleased that we were able to assist you.

Kind regards,
Elaine