TheHannans

Ive been using TCB for a number of years now and have earned well over £1000 just for buying things you would buy normally via them rather than directly.

I've only ever had one issue with the service and although took a while to sort out was sorted eventually and the cashback paid.

Great website and easy to use....you can even download the add-in which prompts you to go via TCB if you have gone direct to the website and cashback from that merchant is available.

We'd originally opted for a bathroom suite from a well known high street DIY chain. Once the bill totted up and the install couldn't be done for months we decided to look elsewhere and cancelled their order. Glad we did. We found more or less an identical suite from Victoria Plumb for £100's cheaper. Delivery was very quick and the delivery company excellent. The products we purchased are all good quality and came well packaged.

The bathroom is now fitted and looks fab. We had one issue with a damaged cabinet which was resolved with a simple phone call.

Our next project is an on-suite and we'll certainly be using Victoria Plumb for this project too.

Highly recommended and very happy customers.

Ive used Collect+ for both sending and receiving parcels, and I find the service very useful and convenient. The shop I use also normally gets extra business when I call in too as I normally buy something - win win all round really!

I have no complaints about the Range as a store, but they really need to sort their online customer experience out as a priority. I ordered a rather large and heavy BBQ from them before the summer starts, as it was a big bulky item and our house position quite elevated I thought I'd take advantage of The Ranges online delivery service, which was free due to the amount I was spending. The order email stated delivery can be 7-14 days, so I sat back and waited....

3 weeks & no BBQ. I call customer service who fobbed me off saying they would follow it up and I'd get an email to confirm dispatch shortly. Nothing.
4 weeks and I chase again, by email and again I'm told it was in process and a despatch email would follow shortly. Nothing.
I finally decide to cancel the order for a refund by calling their cust service line.
They fail to cancel on 2 occasions. Finally on the 3rd attempt I speak to someone who knows what they are doing and the order is finally cancelled and a refund issued.
Maybe they should stick to store retailing, because they certainly haven't impressed me with their shambolic online service. Needless to say, I won't be back... Online at least. And they lost the business to a rival.

I've been using Contactlenses for a few years now and I'd recommend them to anyone. Their customer service is always excellent, delivery is always swift and their prices great. I wouldn't go anywhere else for my lenses.

We ordered a new Fridge freezer from AO after I stumbled across them doing some price checking. They matched all of the other online retailers for price and I liked their website, with lots of customer reviews & video demo's of the appliance and their free delivery option.

I had a call, email and text all confirming the order and delivery and on the day the driver called an hour before he was due and again 5 mins before so i'd be in. Very friendly end efficient delivery team and they were in an out in no time.

Id certainly use AO again and recommend them to friends and family.

Can't fault Serenta at all. The price, the product and the communication was excellent. You get delivery updates right until the flowers arrive, fantastic quality flowers and a very happy wife. Thanks Serenta

Certainly no issues using Mazuma. The process is very efficient and I had my Argos voucher a day or 2 after they confirmed the reciept of my phones. Although you are encouraged to pay for recorded or special delivery of the phones to them yourself, if sending something of not much value postage is free. Overall, good swift service, and recommend.