Turn up at your door & pressure you into buying their services
A team with this van turned up at our door offering their services. Despite telling them that we didn't want to make an unplanned expenditure, they insisted and offered to take credit card. After settling on a price they washed our windows, facias and soffits. They also pressured us into fence treatment. At the end of the job, they said their card machine didnt work so we were forced to pay by bank transfer. Perhaps the card machine was just a story. My main gripe was that the windows were not wiped down with a sqeegee leading to water marks all over all of our windows. This looks worse than before, when I contacted them, they ignored my calls and so I persisted to text them. They texted back with a date that they will come back to rectify it but never turned up. All the time during the work, they claimed that they were doing me a great favour and I was lucky to have them give me a bargain price. When they didnt turn up, I asked them about when they would come, they now showed irritation alleging my bad "attitude" for pressing them and offered me a partial refund. When I agreed to the refund, they changed their mind and offered to come back to clean the windows on their terms ie a date they would return to the area. I agreed to this and this was meant to be a week ago to the day I am writing this review.
However now there are no responses to any texts sent to them and never returned. They have probably blocked my number. My neighbours have also been affected by them. Do not use their services when they turn up at your door unless you can oversee and supervise their work. They appear pretty friendly otherwise.
April 28, 2025
Unprompted review