AN

Andrew

United Kingdom

Reviews

Review of Go.Compare

Review of Ordnance Survey

Review of YouGarden


Rated 5 out of 5 stars

Well packed good plants

Well packed good plants

September 1, 2025

Reply from YouGarden

Andrew,

We're happy our plants arrived in good condition! Thank you for your positive feedback; we appreciate it greatly.



Kind regards,

YouGarden Customer Service

Review of Tesco Bank

Review of Craft Gin Club

Review of Complex Law

Review of YouGarden

Review of Currensea

Review of YouGarden

Review of YouGarden


Rated 5 out of 5 stars

Again another initial problem, successfully resolved.

Again another initial problem, but resolved successfully. Two roses ordered only one delivered. Hassle to chase missing rise, but now satisfactorily delivered.

March 31, 2025

Reply from YouGarden

Thank you for your review, we appreciate your feedback.
Kind Regards,
Customer service

Review of Craft Gin Club

Review of Hive


Rated 4 out of 5 stars

Great thermostat

Great thermostat, controllable remotely. But down one star due to it losing connection, which results in no heat/control.

April 4, 2025

Reply from Hive

Hi Andrew, Thank you for your review, It’s good to know that you're finding the system easy to use.

If you ever need further assistance or have any questions, please don’t hesitate to reach out directly. We’re here to help and always happy to assist.

I recommend using the Hive Assistant in the Hive app under the "Manage" tab—it's designed to help troubleshoot common issues like connectivity problems. Additionally, you can find detailed support resources on our website at www.hivehome.com or contact us via https://www.hivehome.com/contact-us.

Thank you so much for taking the time to share your experience with us—it really means a lot!

Kind regards, ^CM 🧡

Review of Protyre Autocare

Review of YouGarden


Rated 5 out of 5 stars

Good plants at good prices

Good plants at good prices. Always happy to resolve any issues with any orders. Would recommend to anyone who likes good value and good plants.

March 7, 2025

Review of Blinds 2go


Rated 5 out of 5 stars

Well made, smart blinds.

Have fitted 2 of the 3 blinds ordered. Great fit within the window. They do take some convincing to stay at cill level and need to be closed carefully. But overall, well made, smart blinds.

February 27, 2025

Review of YouGarden

Review of YouGarden


Rated 1 out of 5 stars

A couriering disaster.

Normally You Garden are very reliable. However for this purchase of 3 Winter Clematis plants it has gone badly wrong. The first delivery fell by the wayside, due to apparently being so badly damaged the courier wouldn't deliver it. You Garden immediately sent a replacement, but it was delivered in a crumpled box and despite clear labelling, it was upside down! Needless to say one of the three plants was virtually destroyed, the second had it lead shoot chopped off, miraculously the three plant looks ok on first inspection.
Now this is clearly the fault of the courier, however it You Garden and me the customer that is let down.

December 17, 2024

Reply from YouGarden

I'm very sorry to hear of the repeat courier issue experienced recently with this order - both the original and the replacement. If you have not been in touch with Customer Services directly since receiving the replacement order, please do email via cs@yougarden.com to allow the team to replace again or refund any plant which hasn't since recovered from transit. Emma.

Review of Garden Wildlife Direct

Review of Evri

Review of Compare the Market


Rated 5 out of 5 stars

Reply from Compare the Market

Hi Andrew,

Thanks so much for your comment, it's really appreciated. It's great to hear your journey was straight forward!

All the best,

Alana
Customer Support Team
comparethemarket.com