WILLIAM WHITELEGG

Hi William,

Thank you for your review. We will feed it back to the relevant team, but we hope you're enjoying your new G Plan furniture.

Best wishes
The G Plan Team

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Hi William, it disappointing to see you had to wait to speak to us, it is good to talk at times. We do offer a chat facility and social media is a great way to communicate and much quicker most of the time. If you'd like us to help you further today, please send a DM to @britishgashelp on Twitter or a PM on Facebook using https://m.me/britishgas & include #Trustpilot. Thanks Maria

Dear Mr Whitelegg,
We are sorry to hear you had a disappointing experience with Coppers.
If you still unhappy or haven't retuned the item for a replacement or refund please contact us on 0330 331 0300 or by email at enquiries@coopersofstortford.co.uk where one of our advisers will be more than happy to provide you with assistance.
Please accept our sincere apologies, we hope to get the matter resolved as a matter of urgency
Kindest regards
Ellis

That's definitely not good to hear, William. We're sorry for the delay in getting back to you. We'll need little more info, if you can let us know more on FB or Twitter @ThreeUKSupport page we'll check this closely for you - Salman

Hello William, thanks for your feedback. If you would like to contact our deliveries department we will certainly refund you for the door removal.

Hi William,

Sorry you feel that way but as explained at great length to you across multiple emails, that is the current iteration of that part and it is fully compatible. This included giving you the full part number history, information from Hotpoint themselves and more.

The​ old one that you are seeking, as we explained, is no longer available from anyone, irrespective of what image/s you may find online.

Dear Mr Whitelegg,

Thank you for your review.

I am sorry to hear of the issues experienced.

At eSpares we are always looking to improve our services. We are very grateful you have taken the time to provide your feedback.

Your comments have been passed to the relevant department and it is something we are investigating internally.

Please accept our apologies for the inconvenience caused.

Kind regards,
Hamza

Customer services do not appear to have had any calls or emails logged in relation to this order. We can see that you have purchased a door interlock which would need to be compatibility checked with the model number of your appliance. In some cases manufacturers can change design during production and more than one version can be produced and offered therefore your serial reference would need to be checked. Customer services will be happy to offer assistance in finding the correct part.

Dear William.

Thank you for taking the time to leave this review. We appreciate your feedback.

I'm sorry to learn of the reported issue. I have tried to call you to discuss this further but could not get through.

Please feel free to call us on 0345 373 6888 and press option 3 for customer services so that we can get this resolved for you.

We look forward to hearing from you soon.

Kind regards
CheapSuites

I am very sorry if you didn't get any response to your email. I do see our customer service had you set up for a return. I will make sure this refund is processed right away. Please don't hesitate to contact us if you have any questions or concerns. You can email us at ticket@inkfarmticket.com or call us at 1-800-INKFARM (1-800-465-3276) anytime from 9:00am - 5:00pm PST, 7 days a week. We offer a 2 year money back guarantee with all of our re-manufactured and compatible cartridges. Your satisfaction is our number one priority. Thank you for taking the time to provide your review.