SH

Steve Hornett-Smith

United Kingdom

Reviews

Review of Animed

Review of The Range

Review of Animed


Rated 5 out of 5 stars

Great company

Great company, reasonably priced products and swift delivery, would recommend

June 6, 2024

Reply from Animed

Thank you for your feedback.
I am glad that we were able to help with your pet’s needs.
It is good to hear that your order arrived in a timely fashion.
Your continued support is always appreciated.
Kind regards
Sorcha

Review of ToolsToday.co.uk

Review of Tjhughes


Rated 1 out of 5 stars

Cheap hosepipe,wouldn't recommend as it…

Cheap hosepipe,wouldn't recommend as it kinks easily and is of no use,pointless sending back for refund due to weight,had to purchase a better quality one

May 17, 2024

Reply from Tjhughes

Hello Steve
Thank you for your comments, please make contact with any product issues, we are happy to help! (contact@tjhughes.co.uk)
Kind regards
Dayle
Customer Service Agent

Review of Animed


Rated 5 out of 5 stars

Excellent

Excellent, first class

May 10, 2024

Reply from Animed

Good afternoon.

Thank you for your comments.

It is always nice for our staff to hear from a customer who has had a positive experience.

I hope we can help you again soon.

Kind regards,

Wayne L

Review of APC Overnight

Review of Animed


Rated 5 out of 5 stars

Royal canin gastrointestinal low fat

Great prices,fast despatch, as I buy a lot of this expensive dog food it would be nice to have some sort of rewards scheme, would always recommend them

January 31, 2024

Reply from Animed

Good morning.

Thank you for your comments.

It is always nice for our staff to hear from a customer who has had a positive experience.

It is good to hear that your order arrived in a timely fashion.

Your continued support is always appreciated.

Kind regards,

Wayne L

Review of ArrowXL by JP Home


Rated 5 out of 5 stars

Fast formative delivery

February 2, 2024

Reply from ArrowXL by JP Home

We are pleased that you are happy with your ArrowXL experience. This will be communicated to the relevant department to ensure high standards are maintained.

Kind Regards,
ArrowXL Customer Experience team

Review of Terrys

Review of All Occasion Sweet Shop

Review of Domestic & General - UK


Rated 4 out of 5 stars

I have given 4 starts because everytime…

I have given 4 starts because everytime I have a claim where the item is scrapped by the engineer, when I get offered an equivalent replacement it is never anywhere near an equivalent and I always have to argue with Domestic and General to get an equivalent replacement, they always say equivalent models are never available to them,yet I can always source them myself, doesn't matter which appliance always the same method, I pay £400/500 per year in insurance to them and I'm slowly getting fed up with having to fight to get an equivalent model everytime so I'll probably start using them less and less and just save the insurance money for when I need to buy or replace an old model for a newer one.

January 10, 2024

Reply from Domestic & General - UK

Hello Steve,

Thanks for taking the time to share your review.

I'm sorry to hear about your issues with replacement models offered.

Please be assured customer satisfaction is important to us.

Your comments will be passed on to the relevant department and will be taken on board.

Thank you,

Damian
D&G Team

Review of Ann's Cottage

Review of Crystal Ski Holidays


Rated 5 out of 5 stars

We as a family have been using Crystal…

We as a family have been using Crystal ski to book our winter ski trips for over 23yrs now and have never been let down,they run a fine tuned smooth operation, their reps are always on hand to help in all resorts,I would always recommend them.

December 27, 2023
Unprompted review

Reply from Crystal Ski Holidays

Hello Steve

Thanks for a perfect 5* review and for your continued support

We're now looking forward to seeing you on the slopes very soon

If you’re not already following us, we’d love for you to join other customers and share your experiences on Facebook (@crystalski), Instagram and TikTok (@crystalholidays) – we chat about everything ski all year long.

Thanks

Dorothy
Crystal Ski Holidays


Review of Wetsuit Outlet

Review of VistaPrint UK


Rated 5 out of 5 stars

I've used VistaPrint for many years and…

I've used VistaPrint for many years and always had great products,I've just had my usual calendars made which were lovely, I also had an expensive photo book made but unfortunately it was badly bound and the pages started to come away from the binding but it only took one phone call to VistaPrint for them to apologise and quickly remake a duplicate book at their cost ,so all in all an excellent company who ,when things do go wrong, always go the extra mile for customer satisfaction, great company, great products and awesome customer support. Would always recommend.since writing this review I received the replacement photo book but found the pages were coming out on that as well,so I notified VistaPrint of this fault in their manufacturing and they refunded me in full,I sent them pictures of the loose pages,it's a real shame that an issue with the binding of their books is putting me off ever having a photo book from them again,I didn't want a refund, just a book made properly.

December 1, 2023

Review of The Range

Review of Very

Review of LightInTheBox


Rated 1 out of 5 stars

Awful company

Awful company, bought a nice looking suede style jacket for my wife,when it arrived it was a really cheaply made aquivilent, not suede but cheap thin materials and poorly manufactured, I asked for my money back but they said I needed to return it at my cost as they don't have a returns policy, it cost £29 and Royal mail wanted £24 to send it back to China,I will never buy off this company again and make sure I warn others from losing their money to such a bad company,they sell absolute rubbish and don't refund your money,beware!.

November 17, 2023
Unprompted review

Reply from LightInTheBox

Hello dear customer

Please accept our apologies for having faced this very unhappy shopping experience. 🌹 we have reviewed your case and have confirmed that you have been assisted in the ticket: #102058506 please verify your refund information.
----------------------------------------
"
Hello Steve,

We are sorry for the unpleasant shopping experience and we'll inform our supplier about this issue.
We'll refund you the full paid amount.
You do not need to send the item back as we want you to save the hassle of returning.

We will refund GBP 34.86 to you.

You will receive the refund in 1-3 business days in your PayPal account.

We apologize for any inconvenience this may have caused. We look forward to seeing you again.
"
Sincerely,
Customer Service

Review of Petremedies


Rated 5 out of 5 stars

Couldn't find any virbac flea spray…

Couldn't find any virbac flea spray anywhere but there had it in stock and at a very competitive price, I'm now going to order all my pets flea stuff from them as they are far better priced than my usual, pets drugs online or Animed plus I noticed they are based in Conwy North Wales where I lived for 40yrs,shame they don't do Royal canin gastrointestinal dog food,maybe a thought for the future guys.

October 15, 2023
Unprompted review