Biscuits arrived broken and taste was…
Biscuits arrived broken and taste was not great . The labelling on bottles not even straight . Very disappointed as very expensive . I did receive another order to replace these but unfortunately would not buy again due to this experience
Reply from Biscuiteers
Hi there,
Thank you so much for taking the time to leave us a review about your experience!
We’re so sorry to hear your biscuits arrived damaged and that the replacements didn’t fully meet your expectations.
While we do everything possible to ensure each order arrives in perfect condition, a very small number can be affected in transit — less than 1% of what we send.
We’re glad we were able to replace the biscuits and that these arrived in perfect condition, and we truly hope we get the chance to impress you next time with the full Biscuiteers experience.
If there is anything further that we can do for you, please don't hesitate to reach out to our team on Yum@biscuiteers.com
Best Wishes,
The Biscuiteers Team X
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