Gina B

United Kingdom

Reviews

Review of Driftwood Spars


Rated 4 out of 5 stars

Had fish and chips and a white bare…

Had fish and chips and a white bate starter . Fish was a very small and over cooked which was a shame as the white bate was lovely . Chips were double cooked by the taste and not freshly fried . The waitress upstairs was fantastic .

October 30, 2025
Unprompted review

Review of Biscuiteers


Rated 2 out of 5 stars

Biscuits arrived broken and taste was…

Biscuits arrived broken and taste was not great . The labelling on bottles not even straight . Very disappointed as very expensive . I did receive another order to replace these but unfortunately would not buy again due to this experience

December 7, 2024

Reply from Biscuiteers

Hi there,

Thank you so much for taking the time to leave us a review about your experience!

We’re so sorry to hear your biscuits arrived damaged and that the replacements didn’t fully meet your expectations. 

While we do everything possible to ensure each order arrives in perfect condition, a very small number can be affected in transit — less than 1% of what we send. 

We’re glad we were able to replace the biscuits and that these arrived in perfect condition, and we truly hope we get the chance to impress you next time with the full Biscuiteers experience.

If there is anything further that we can do for you, please don't hesitate to reach out to our team on Yum@biscuiteers.com

Best Wishes, 
The Biscuiteers Team X
.

Review of REHAB.


Rated 5 out of 5 stars

Love love love

Love love love . I now have purchased the products as gifts for family and friends who also love them

August 21, 2025

Reply from REHAB.

Thanks so much Gina - we are over the moon to here that you are all enjoying the products - it means so much to us when customers share their knowledge of our brand with others!

Review of Muck Munchers

Review of Omaze

Review of gilliankyle.com

Review of Omaze

Review of carbethplants.co.uk


Rated 4 out of 5 stars

After ordering my plant I realised I…

After ordering my plant I realised I had put the wrong address . I did contact them straight away but by the time the message was received it had been dispatched . Not a problem to much . It's gone to England I live on an island off Scotland but can get it here . I was also worried after reading lots of negative reviews on trust pilot and FB of wrong plants damaged plants no replies to emails etc but I was pleasantly surprised that my plant a lemon geranium arrived in good order wrapped with a label attached and in perfect health .

July 11, 2025
Unprompted review

Review of Mouse House Cheese Company


Rated 3 out of 5 stars

Ordered some cheeses for a gift

Ordered some cheeses for a gift . Arrived Monday , on opening the box was wet and sticky . One of the cheeses wax was split . Also on the invoice 3 cheeses said use by march . Have contacted them by email and messenger on the arrival of the box and now Wednesday still no reply . They state how they are extremely good at customer service and their response time . Still waiting . So firstly I am now at the point do I just not eat these cheeses and let it be a learning kerb . But I spent a lot of money so really disappointed . Wanted to edit the post as I have just heard from the cheese company by phone and a replacement is being sent so I will change the star rating to reflect this . Thank you for getting back to me .

July 14, 2025
Unprompted review

Review of Fortnum & Mason


Rated 1 out of 5 stars

I ordered a Father's Day hamper a month…

I ordered a Father's Day hamper a month before and when it arrived it had all the food part missing , the contents only had 4 beers and nuts . I contacted F &M but it was the 13th already and didn't get offered my items I had asked for to be dispatched urgently but a refund . Very upset and I asked for this to be looked in too , as how can most of an order not be in the box and if I had not phoned to ask if they loved their gift they would of thought 4 beers and nuts was the gift . Also I asked if they liked the card . What card ? They found it on the outside of the box behind the delivery note . I have purchased many hampers and gifts over the years but very reluctant to do it any more .

June 13, 2025

Reply from Fortnum & Mason

Dear Gina,

Your feedback is very important to us and we are truly sorry to hear of the issues you faced with your order and the frustration that this has caused.

We have located your previous correspondence, and we will be reaching out to you to rectify the situation and make things right.

Fortnum & Mason Customer Services

Review of Omaze

Review of REHAB.


Rated 5 out of 5 stars

Worth every penny

Great to find a product that actually works . My hair is so much better . Love how small the capsules are and the shampoo and conditioner . Fits in my swim bag perfectly. Excellent customer service too .

April 19, 2025

Review of Omaze

Review of crimpit.com


Rated 5 out of 5 stars

Great gadget

Ordering was simple and arrived very quickly . Great product . Purchased 3 .

December 30, 2024

Reply from crimpit.com

We're thrilled to hear you found the ordering process straightforward and received your items so quickly! We truly appreciate you taking the time to share your positive experience with us.

Review of Mazuma Mobile


Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish . As soon as they received my phone the next day I had my money in my account . Would highly recommend .

November 19, 2024

Reply from Mazuma Mobile

Hi Gina,

Thank you for your 5 star review. Really good to hear you are happy with the service we provided.

Kind Regards,
Mazuma

Review of Omaze

Review of Biscuiteers


Rated 5 out of 5 stars

Delivered on time

Delivered on time . The macaroons came damaged but customer service sorted it instantly . The chocolates were delicious and packaged lovely . The gift bag was really well made . Overall very happy with my husbands gift as he was .

June 27, 2024

Review of Homethings

Review of Sculpted By Aimee


Rated 5 out of 5 stars

Great little purchase

Great little purchase . Arrived quite quick . Packaged well .

June 20, 2024

Reply from Sculpted By Aimee

Thank you so much for your review, we're delighted you're loving your purchase and we really appreciate the support!

Best Wishes,
Team Sculpted

Review of Omaze