Following my review of Evri I received…
Following my review of Evri I received a response from them advising me to ring customer services to request a call back. I rang the number only to be told they couldn’t find the parcel reference!! Why am I not surprised that their customer service is as poor as their delivery service.
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Kimberley