Need to take legal action to receive approved refund
I escalated my complaint and they referred me to their whatsapp page, I have 6 pages of ignored messages on this app. I guess I'll have to take legal action to get the 58 euro refund I was promised on 23rd Sept.
October 14, 2025
Unprompted review
Reply from Stradivarius
Hello Ken,
Thank you for sharing your experience. We look forward to receiving more details about what happened so that we can continue the conversation and find a solution. Thank you and best regards.