Well this is a first for me. Tried to find out where my order was and they say basically my order number isn’t right. Send order number details and they’ll investigate. So I have sent original email they sent me with order number on it. After reading so many of you having similar problem I’m really kicking myself for not checking trust pilot before ordering. Seems Ive been hoodwinked. Oh yes and not received a tracking number which is other reason I contacted “Foldie”. I’m not waiting to see outcome. I’m sorry but you’re not at all professional “Foldie”!