Difficulties with cancelling membership
The gym itself is fine - decent equipment and good changing facilities, but when I had to cancel my membership it was another story. The process took weeks and now my daughter is having the same issue. Why does the process take weeks and repeated messages when PureGym up the road can get it done in a minute?
October 13, 2025
Unprompted review
Reply from JD Gyms
Hi – Thank you for your review. As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚