AVOID AT ALL COSTS
Terrible experience. Taking out a one month temporary esim has affected my credit score and now they are threatening to add a non payment to my credit record thing is it's impossible to pay when you no longer have the mobile number. It's also impossible to talk to an actual person. AVOID AT ALL COSTS
Reply from iD Mobile
Richard Knott,
We're sorry to hear about the trouble you've experienced with your temporary eSIM and the impact on your credit score. It's not ideal when you can't settle payments easily or reach our team. Please contact us via our social channels, live chat, community, or email us at socialqueries@idmobile.co.uk, so we can investigate this for you.
If you would like some further support with this, please get in touch via our Socials (Facebook or X), Live Chat, Community or you can email us at socialqueries@idmobile.co.uk and outline the details of your query, we would love the opportunity to put things right.
Regards,
Marquerita
iD Mobile