UPS left several notices that I had to…
UPS left several notices that I had to pay an additional $71.30 in order to get my delivery, that would prove the item higher than anyone else. This additional charge was not disclosed to me. I do not wish pay that additional amount so would prefer a refund
September 29, 2025
Reply from VISUAL-CLICK
Dear Francisco,
We’re sorry for the inconvenience caused by this situation. The possibility of customs charges is clearly indicated both in our terms and conditions and during the checkout process, before completing the order.
We understand your concern and confirm that our team has already managed your case to provide a proper solution.
Thank you for your understanding, and we hope to offer you a smoother experience in the future.
Kind regards.