Review of Jet2.com


Rated 3 out of 5 stars

Time to think again for next year's trip !

The flight and the service out were good but the return flight times were dreadful ... an hour late departing and arriving home at 0230 hrs is not good for an elderly traveller with a terminal illness and compounded by a 90 minute wait for luggage because three planes arrived at approximately the same time.
The Edinburgh - Madeira flight has long been prejudiced vs the Glasgow flight ... now more so. Time to think again !
The flight times may be outwith Jet2's control but the scheduling is not.

October 5, 2025

Reply from Jet2.com

Hi

Thanks for taking the time to leave your review. I'm sorry to read there were issues with your recent flight. If you would like us to investigate this, kindly send details of the issues you faced by filling out this form, Jet2.com/contact-us. A member of our friendly team will then be in touch in due course. Thanks again.

Kind regards
Jo Lawrence
Customer Service Executive