Hi Kimberly,

Thank you for your feedback.

We're really glad to hear you're happy with the blind itself—it's great to know the quality met your expectations.

We’re sorry about the issues with the delivery tracking. That’s certainly not the experience we aim to provide, and we appreciate you bringing it to our attention. We’re reviewing this internally to help improve the accuracy and reliability of our tracking updates going forward.

Thanks again for your support, and please don’t hesitate to reach out if you need anything else.

Kind regards,
The Team @ Swift Direct Blinds