The confirmation letter I received after purchasing a policy on Oct. 4 did not have my correct address on it. Then when I replied to the email I got a vague non-response that did not address the concern. My call did not go through to the customer service number. I don’t know if I really have insurance at this point.

Update: Oct. 6: I called Generali Insurance and the agent I spoke with confirmed I have insurance and corrected my address. They also reviewed other data in my customer record to ensure it was complete and correct. I have no idea where the incorrect address came from and feel confident that I did not make a typo in entering my address on the application -- the address shown was a completely different address with the only similarity being my state. I hope that this may just be a minor system problem that you can correct so it will not happen again to someone else. It took a fair amount of time to call Generali and correct it. Also, I thought I was on the Generali website on Oct. 4. I did not realize I was on (or going through) Visitors Coverage, Inc. until after I had purchased the insurance. Next time I will ensure I am on the website for the Insurance Company. Thank you for your reply.