It was the first and last time I will buy anything from Soolinen.
I ordered a bag and it took so long to get here but more importantly they sent the wrong bag.
When I contacted them to get information on were I send it back to for a refund I got pushed around them telling me I would have to send it back and it was going to cost me. They also stated that when I do send it back write on the package that it was a return and also write that it was valued at $10 that way they wouldn’t be charged for whatever. The bag I bought was $100 and the postage was $35. I am ropeable. I am sooooo angry as they kept on offering 10% refund and i could keep the bag ect ect I was not going to agree with that so I ended up posting it . The next thing will be that they will say tgat they never received it and i will be chasing my tail trying to get the refund like others that it has happened to.
Anyway, I have put in a formal complaint against them because of their dishonesty and for the fact that they sent the wrong bag and they should have paid for the postage.
I will let you know the outcome if interested.