Review of HeatandPlumb.com


Rated 5 out of 5 stars

Good service and help when needed

This is the first time I have left a review, but I thought it only fair that I left one on this occasion.
I ordered a shower enclosure which arrived on time and in good condition.
I also ordered a tall towel radiator which unfortunately arrived with a large paint chip on a top corner. This was notified to Heat and Plumb, and Jenny delt with this problem very quickly. A new radiator was sent out which thankfully arrived in good condition. I believe the radiators had come direct from the manufacturer so the damage was not the fault of Heat and Plumb.
Jenny kept me informed of the replacement delivery time and checked with me that the second one had arrived ok.
This was my first time dealing with Heat and Plumb and I would not hesitate to buy from them again.

September 12, 2025
Unprompted review

Reply from HeatandPlumb.com

Hello Ian,

We appreciate you taking the time to leave a review. We are happy to hear that your shower enclosure arrived on time and in good condition.

We are sorry the towel radiator arrived damaged, but we're glad we could resolve the issue quickly by sending a replacement.

Jenny will be pleased to see your kind words.

Kind Regards,
Team, HeatAndPlumb