Thank you for the review, Kevin.
You mention "0% RTP" and "no wins", so I went through your gameplay history.

You played 84 different games, the majority on £0.20 stakes, and most for fewer than 20 spins, some even fewer than 10. That is nowhere near enough spins to judge RTP.

RTP is calculated on a huge sample size, we're talking trillions of spins to calculate the RTP. It's not a guarantee of how much you as an individual will win or lose in a single session.
If you expect to see a bonus within 10 spins or less, you are setting yourself up for constant disappointment.

Out of the 84 games you played, you gave only three of them anything close to a fair session, and you actually saw wins on them as well (some games you even profited from). The games you chose also have medium to high volatility. On high-volatility slots, long dry spells are completely normal, that's how the games are designed.

I'd strongly suggest re-considering gambling altogether, because your expectations don't match reality. Closing your account was probably a good move. Gambling should be entertainment, and it's important to approach it with a realistic mindset.

Kind regards, Ebba!