Aggressive staff
The gentleman was more concerned with screaming at someone who had parked their car in the car park to use the shop across the road (it was very aggressive shouting and chasing after him) than finishing explaining the work being done on my car. He also then told me the tyre that was replaced by them less than a year ago needed changing. Felt like I was just being extorted for money
Reply from Protyre Autocare
Dear Annabel Wais ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre