Review of Jenson USA


Rated 3 out of 5 stars

Great bike, subpar setup quality.

I'm very happy with the bike, but there are a few issues with the initial setup that have been disappointing. The front brake rotor is slightly off true and the caliper has so little clearance that there is brake rub. I'll need to true the rotor and/or bleed off some of the fluid in order to get it to stop rubbing. The rear derailleur is also slightly out of range so the shifting isn't working great, skipping or missing gears when riding.

August 19, 2025

Reply from Jenson USA

Hi
Thank you for the feedback. We apologize for the issues with your previous order. We will review this with our Bike build team, so issues like this are not overlooked. If you have any further questions, please let us know
Keep Pedaling
Jenson USA Support Team
888-880-3811
help@jensonusa.com