Exceeded my expectations in their…
Exceeded my expectations in their customer service care. No quibbling about my claim against their 5 year plant guarantee. I had the original receipt but the plant is 4 years old.
September 18, 2025
Reply from David Austin® Roses
We're happy to hear that our customer service exceeded what you expected!
We appreciate you bringing the rose guarantee to our attention and are so glad we could help you with your claim.
Thanks for your feedback.
Kind regards,
Tyla