Renting the car online the impression is VIP Cars are renting you the vehicle. But really they are more of a price comparison site.

I opted for their insurance upgrade which promised to cover any mishaps but the actual hire company GoldCar said I would still be liable for up to 3500 Euros if the car came back with more than a 2cm dent. So be aware that the online insurance is not going to give you total peace on mind.

2. I ordered a Peugeot 3008 but they provided a Seat Alteca. It's a similar size but engine feels underpowered and a cheaper car I would say.

After complaining to VIP Cars via this site I felt listened too and was content with the resolution offered.