Review of Selfridges


Rated 1 out of 5 stars

Beware Selfridges scam

Beware Selfridges scam! After 4 days of being told they have cancelled my order and my money would be returned their advise is to tell my bank to get the money back!! Today they now admit that the cancellation failed and still tell me to pass details on to my bank. The bank have been very clear and state no cancellations have been made. For a landmark store I am disgusted they clearly know they are taking customers money and knowing they don't have stock not cancelling and reversing payments imminently. I would not purchase online even if they say in-stock as their system is done manually and they don't care if people get their money back. I wish I had read the reviews I have found since as I would never of risked buying from them. It's for sure a scam to hold onto funds for as long as possible!!

September 16, 2025
Unprompted review
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