ZERO customer support
The product is okay, but there is zero in the way of customer support. NOTHING. Other than AI or "self help" links. And these are not always relevant. 
I have received an auto renew notification, which I wanted to cancel. There are no options in the subscriptions section, and the advice given by AI is simply wrong. The steps is recommends are not available. Neither is anyone to speak to.
Infuriating. These technology businesses fail to appreciate the value of PEOPLE. I have wasted so much time trying to sort this out and made no progress. I'm sure that a brief phone call with someone could have sorted it out.
Stop being greedy and actually offer some service.
September 15, 2025
Unprompted review