Placed an order which was sent to a local shop over a bank holiday weekend, which they then returned after two days because I was away and couldn’t collect in such a short timeframe. Boohoo received the order back successfully on 1st September so I contacted them on the 2nd to ask about my refund, they said it would be with me by 11th September - not ideal but I thought this would be sorted. By today, I’d still heard nothing back so had to raise a dispute via PayPal in order to get my money back, if I hadn’t I think Boohoo would have just kept the lot forever. Utterly despicable behaviour from a supposedly reputable company. Don’t order from here, or if you are having issues just go straight to your bank or PayPal for a refund if they’re ignoring you.