Elegoo does not post low stars reviews
Elegoo does not post low stars reviews, which happened for me with my Mars 3 Pro, and possibly is common for Orange Mega.
It takes a lot of time to get Elegoo support attention. But when you finally get it they really help.
Printers print great, but machine quality is terrible. Mars arrived broken, Saturn has some problems with touch screen
September 10, 2024
Reply from ELEGOO
Dear customer,
Thank you for taking time to leave your review.
We tried to contact you and would like to solve the issue, please kindly have a check. Or you can contact us at 3dp@elegoo.com to solve.
Sorry for any inconvenience caused to you by this order. Please do not worry, we will follow up the issue until solved.
Best regards,
ELEGOO Team