I purchased a battery from them in December. It supposedly has three year warranty. The battery failed in August. They refused to honor the warranty, even though my car passed the alternator and all other tests. Their " test" also said that battery was fine. Bringing the battery to a charging station would "void" the warranty they wouldn't honor anyway. So, I had a dead battery with a warranty AAA NORTHEAST would not honor, and works void. What could be better than that that. All this after being a member since 2008, and NEVER using their benefits until December 2024. FIND ANOTHER WAY to receive roadside service support. AAA NORTHEAST is a scam.